PomuyooReviews of pomuyoo.com

I will never purchase from this company again. I purchased a suit to surprise my child for his prom and of course as a teen he didn’t like the style immediately after seeing it. I sent an email on the same day to request a refund but the company it so against me sending it back and keep asking me to keep the suit to give to a family member or friend. I keep explaining to them that i just want a refund. They just keep giving me the run around on how to send the suit back. They provided me with a return address but when i searched the address, its to a company that sales ultrasonic cleaning equipment. As a person who works for law enforcement I think this company should be investigated. What happened to the “No Hassle Return Policy” written on the website? I have been hassled for three day’s now going back and forth with emails trying to get my refund. Then they suggest you call them. who wants to call china to get the same run around and have money charged on their phone bill for the call? Anywhere I can put a review i will do just that (google, yelp, facebook, instagram etc). I’m so disappointed.

The dress that was made for me was perfect considering I am a funny shape. After issuing my sizes the dress was done to perfection.

Bad workmanship shocking communication after offering a 50% reduction. Just keep ignoring emails about this refund

I ordered a 2-piece suit and separate pants for my Fiancé pants along with a Mother of the Bride dress for my Mum to wear to my upcoming wedding and despite measuring as per their request and ordering standard sizes, the pants and dress do not fit. I contacted them to request returning the items and to order new ones and after 4 EMAILS, I have had no response!! The lack of communication is EXTREMELY disappointing and has left me very stressful. I am happy to pay the return fees, I just wanted someone to reply with the address to return!!! AVOID as the Customer Services after care is non-existent!!!

I rated one star because they don't have zero. Do not do business with this website. I sent an email the next day and cancelled. They repeatedly lied and claimed they made it and when in fact they asked for dimensions and I cancelled. They refuse to refund anything. What they sent was awful and totally unusable. it was 2 sizes too small.

The mother of the bride dress that arrived was not the fabric that I expected. Therefore i wanted to return The company were difficult to return to, however they did respond several days later and compensated me.

Hello and Good afternoon my name is LaVell I would like to know if I purchased a men’s formal jacket how long does it take to arrive at its destination ( Chicago IL 60617)

I brought kaitlyn Enchanting mother of the bride dress from pomuyoo and the quality and the detail of this dress is amazing for what i paid for it i did not want to go with the big wedding dress at my age (59) so this is perfect for what i want it for i cannot put any pictures up as i dont get married until march pomuyoo are very good with replying back to emails they get back to you straight away if you have any questions and i never had any problems with them at all there measurments was spot on. I will feel very special on my wedding day when im wearing this dress. Im a very happy customer and i will defonatly be shopping with pomuyoo if ever i need to buy a special dress again