PomponsReviews of pompons.co

I purchased 3 pair of shoes for my baby, however I had to contact their customer service as one of the pair was bigger in size than expected. I received instant response from the customer service team and they offered to send a new pair. Overall shoe quality is very good. I would recommend it to anyone who is looking for a nice pair of shoes for their little one :)

I really recommended. Great quality summer sandal and I appreciate all the help with making sure I got the correct size for my baby’s foot.

Great quality summer sandal and I appreciate all the help with making sure I got the correct size for my baby’s foot.

I had ordered the size in accordance with my child's age. In fact he is several months into the 19-24 month shoes as he is 21 months I contacted them for a return and they answered immediately!!! No hanging around all dealt with efficiently. Excellent customer service. I'm waiting on the new shoes coming nut the quality of the ones I already have look fab. Delivery was quick too considering I live in the Scottish Highlands.

My first time buying shoes from pompons! I must say it was an awesome experience! My order arrived and unfortunately baby couldn’t fit the intended age size. So I contacted them and they willing to do exchange without further question asked. And ask me to keep the old order and they will send new order with correct sizes! Such excellent service!

The shoes are way too big for my child so they are sending me new sizes. Thank you

Very cute shoes! Unfortunately they were a bit too wide for my baby’s feet, but their great customer service offered to send a new pair in a smaller size.

Bought 3 shoes that came really fast. Unfortunately, two of the winter boots purchased were small for my 2 kids. When I contacted the pompons, they offered free return and correct size shoes. Best customer service ever. Really love the shoes, they are cute, soft and comfortable for walking.