RECOVERY H.
Poor customer service
Poor customer service, and no response from the support team. but we can create a dispute and get you your unreleased funds or seized cryptocurrency. contact us today.

Poloniex is one of the longest-standing cryptocurrency exchanges in the industry, serving global users since 2014. Built on a foundation of security, reliability, and innovation, we are committed to delivering a seamless trading experience for crypto users worldwide.As part of our mission to make crypto trading more accessible, Poloniex now offers 0 Fee Trading, allowing users to trade without worrying about transaction fees. Together with a broad selection of digital assets, deep liquidity, and 24/7 market access, Poloniex provides a cost-efficient and flexible trading environment for every type of trader.Guided by our vision of being “Your Home for Crypto,” we continue to invest in platform security, product innovation, and user experience, helping our community navigate the digital asset economy with confidence.Poloniex — Always On, Trade Freely. Trade with Zero Fees.
Poloniex (poloniex.com) has 398 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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RECOVERY H.
Poor customer service, and no response from the support team. but we can create a dispute and get you your unreleased funds or seized cryptocurrency. contact us today.
James D.
Poloniex are lawless. They fabricated a lending loss after their systems failed to execute the correct stop losses. As a result, users were forced to accept a socialised loss of 16.2% of their holdings. Even users who didn't have an account when this incident happened. Their reputation is in tatters, they block accounts on both Twitter and Reddit when asking about refunds. They even moved from the USA to the Caribean and now to the Seychelles to avoid law enforcement. Do not invest any Bitcoin or Crypto this sham company. Avoid at all costs!
Giancarlo M.
Poloniex delisted some of the coins i have, and then removed them from my account. i wrote to the support, but after several weeks, they just ignored my emails. really bad way of working. I stopped using this exchange.
Bob S.
Poloniex are refusing to send my funds I held in crypto currencies they've delisted. They have just outright stolen my money.
Cryptoguy
Unfortunately they operate in a very scammy manner. Delisting coins over personal vendettas among other unacceptable reasons causing the markets to be manipulated. Terrible.
Misha
Delisted everything, even active projects since 2014 with ongoing development and $50m market cap and decent volume for no obvious reason. Poloniex lost their traders trust, even the trollbox is silent.
john
They delist the only real coins and keep chinese scams. Probably after your money. Be careful
Frosty
Terrible support & Scam artists I keep getting emails stating "Poloniex US is closing. You must withdraw all of your crypto before December 16, 2019. You will no longer have direct access to your Poloniex US account if you don't withdraw all of your crypto before December 16. All cryptocurrencies remaining in your account after that date will be traded into and stored as USDC.", but when I go to withdraw funds it says "This account is frozen.". Tried contacting support twice with no reply for weeks.