customer
So easy and lightning fast
So easy and lightning fast
Response from Pollfish Market Research PlatformOct 30, 2020
Thank you so much!

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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457 approved reviews, newest moderated first
customer
So easy and lightning fast
Response from Pollfish Market Research PlatformOct 30, 2020
Thank you so much!
customer
Hi! My survey has recently finished and I am really satisfied with Pollfish service. Customer service is very quick on its answer and also efficient. As well, I am impressed about Pollfish data quality system, it is something necessary to obtain representative information. However, every company always has something to improve. In my particular case, my survey took longer to achieve the quantity of responses that you had expected. Evenmore, I believe that is one of the most important part of a survey process to try it on a reduce part of your sample for knowing if you are doing the correct questions to achieve your goal, maybe this is a service you could also add for pollsters would get more accurate on what they are looking for and would be more satisfied with Pollfish. It would be really useful. I hope my review could help you. Best regards.
Response from Pollfish Market Research PlatformOct 30, 2020
Thank you so much for your constructive feedback! Our feasibility tool provides a time estimation based on historical data. Due to the fact that our audience is dynamic and the surveys are distributed in real-time, sometimes a slight delay might occur. In the previous case, you can always reach out to our amazing support team to provide a solution. We really hope we will provide a better experience next time!
NYCZIP
We've been using Qualtrics and Gallup for some time now, but they are both quite expensive. So, I gave Pollfish a try toward my academic research. Although Pollfish does not offer as many features as does Qualtrics, the navigation is intuitive and survey deployment was super smooth and fast. We got the survey data collection with 150 participants completed within an hour!!! Looking at the results, though, I do feel that there is room for improvement in Pollfish's response integrity monitoring algorithms. We would had to exclude about 8% of the cases because the participants were clearly responding in a random manner (we check for internal consistency to identify these cases)--which is fine because this was just a pilot study...but that wouldn't have worked for us, had this been the actual study. This has not happened to us with Qualtrics or Gallup, so we are a little disappointed.
Response from Pollfish Market Research PlatformOct 30, 2020
Thank you for your feedback. We truly appreciate your honesty. You can always reach out to our Support team. They will review your issue and provide a solution right away. If you're willing to give us another try in the future, we'd love to see how we could improve your experience.
Matt A.
I have liked the UX a lot and the results get back to you so fast. It has been a great addition to our process for customer feedback.
Response from Pollfish Market Research PlatformOct 23, 2020
Hello Matt, Thank you so much! We really appreciate that you use Pollfish for your customers' feedback. We hope we will see you again soon!
Alex P.
Really exceeded expectations on the first use of the service... Amazingly detailed audience definition and results within minutes!
Response from Pollfish Market Research PlatformOct 22, 2020
Thank you so much, Alex! We truly appreciate your amazing feedback.
Hari J.
Amazing survey/polling service. It went above & beyond my expectations. From the survey builder to the targeting options and from the flexible pricing to the exported PDF...10/10!
Response from Pollfish Market Research PlatformOct 20, 2020
Thank you so much, Hari. We're glad you invested in us and we're looking forward to helping you build your next projects!
Han P.
Good experience with Pollfish although it is relatively pricey. Estimated timeline for completion of my sample size was accurate, although there was a slight issue on the last respondent in the system. Reached out via Chat to the help team, and issue was resolved very fast. Recommended for those that need to carry out quantity type surveys on products or concepts. I had personally used it to validate some of my concerns about features in my tech startup.
Response from Pollfish Market Research PlatformOct 20, 2020
Hi Han, We appreciate your feedback! We are sorry to hear the price expectations didn't match what you were hoping for. Thanks for trying our tool for your tech startup and we hope to see you again soon!
Ben
A fantastic and cost-effective tool to run surveys and reach a wide audience.
Response from Pollfish Market Research PlatformOct 20, 2020
Thank you, Ben! We are really happy to hear your feedback. We hope to see you again soon.