William B.
The service was so easy to use
The website was so easy to use, but what set's it apart is the chat and email support experience! The improvements made in our survey were exceptional and yielded such great results. Thanks!!

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Research & Development · New York, New York
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Showing 309 reviews with 5 stars · Clear filters
William B.
The website was so easy to use, but what set's it apart is the chat and email support experience! The improvements made in our survey were exceptional and yielded such great results. Thanks!!
Liana
The most important thing at Poolfish is the people! The chat operators always come to help, and you can feel their desire to support you and provide assistance. I like that everything is intuitively clear. I can create a survey myself, top up my account, and run the survey — for everything else, the chat operators will help me. Thank you very much! I'm looking forward to the possibility of integration with external platforms!)
customer
We received excellent support from the Pollfish Team who helped us design the poll effectively. The poll was completed and quality-checked quickly and results were excellent. Thank you.
Andy W.
Excellent, the AI is extremely useful and was able to make complex changes. There were a few things it couldn't handle but these were overcome easily using the survey interface. Thank you I'm a happy customer. Live chat Customer Service is fast and informative, nothing beats talking to a real human! Would definitely recommend your platform to fellow business owners.
customer
Great service
Imran B.
Pretty user friendly interface even for a first timer. Lots of functionality. Got 200 good quality results in a couple hours on a Sunday night. Really quick.
Vikki
easy to use and when i got stuck the chat was very helpful
customer
Working with this Pollfish has been a great experience. Their team is incredibly helpful, responsive, and proactive, and they have strong processes in place that keep projects running smoothly from start to finish. It’s clear they’re committed to making things easy and efficient for their clients.
Response from Pollfish Market Research PlatformJan 19, 2026
Hi there! We sincerely appreciate all your positive feedback and your time in submitting it. We are happy to have helped with your project's execution.