Pollfish Market Research Platform Reviews | Read Customer Reviews of pollfish.com

Pollfish Market Research PlatformReviews of pollfish.com

4.3457 reviews
Research & Development
222 Broadway, New York, New York

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Pollfish Market Research Platform

About Pollfish Market Research Platform

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl

Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: pollfish.com
Website: pollfish.com
Category: Research & Development
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pollfish Market Research Platform reviews

Showing 27 reviews with 2 stars · Clear filters

customer
Apr 2, 2026
Didn't reach desired N
Didn't reach desired N
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Current C.
Aug 5, 2025
Insights Professional
Platform leave a LOT to be desired! Lack of stat testing available on platform, lack of quality control, lack of research resources, lack of programming ability, etc. Not an ideal solution for researchers who want to have control over their data and/or obtain good quality data.
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customer
Jul 23, 2025
There's a speeder problem and the lack…
There's a speeder problem and the lack of education and income being available across countries costs me tens of thousands of USD per year in extra question fees, whereas Pollfish provided this before the merger with Proedge.
Response from Pollfish Market Research PlatformJul 23, 2025
Hello Dustin, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced due to changes in our default demographics provided. Our team is working on restoring those. Please don’t hesitate to contact our support team at any time! We’re here to help and would happily look into this further.
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Wei
Jul 14, 2025
Good platform but low response quality
We’ve bought 500 answers, it ended very quickly in just half an hour. After reading the responses we noticed unusual pattern, many respondents answered same answer on most questions which made the result looks invalid for us. Hope the company can filter useless responses on system level.
Response from Pollfish Market Research PlatformJul 14, 2025
Thank you for choosing to run your project using Pollfish, and for taking the time to leave feedback. We’re pleased you found the platform easy to use. With a broad GenPop USA audience and a short survey format like yours - featuring similarly structured questions and no screeners - rapid fulfillment is expected. In fact, it’s a reflection of the strength of our respondent supply in this audience. That said, we take data quality extremely seriously. Every response goes through multiple layers of quality control, including fraud detection, pattern analysis, and real-time validation. In your project, approximately 4% of respondents gave overly repetitive answers across the majority of your questions. While this is within industry norms, we understand that even a small percentage can affect confidence, and we’re constantly evolving our platform to minimize this even further. We’re happy to walk you through filtering techniques or advanced targeting options to improve future results. Please feel free to reach out to us at [email protected] or chat with our team directly at https://www.pollfish.com/#hs-chat-open. Thanks again. The Pollfish Team
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Customer
Jul 4, 2025
Easy to use, but low quality.
The platform was easy to use, and survey responses were quick, but the quality was very low. It was clear the respondents were incentivized to fill out the survey as quickly as possible without much consideration. Perhaps there would have been better results with a better survey design, but with any open ended text questions the results were useless.
Response from Pollfish Market Research PlatformJul 4, 2025
Hey There!! Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced due to the survey results. Please don’t hesitate to contact our support team at any time! We’re here to help and would be happy to look into this further.
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miketian
Jun 21, 2025
Why can't I solve the problem anymore?
Why can't I solve the problem anymore?
Response from Pollfish Market Research PlatformJun 21, 2025
Hi! Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced. Please feel free to contact our support team anytime so we can look into your specific needs further."
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Lisa G.
Jun 9, 2025
A Disappointing Weekend with the Platform
There was no one to quality check my study after it was completed which resulted in me unable to add more completes. There was no one to approve a submitted survey so it sat there over the weekend for a full day before it was approved. AND Pollfish results weren't being fully ingested into the Data Viz platform. No one was working the chat so we had to sit here trying our best to make due with what we had. We had client pitches and deadlines and this was very, very disappointing
Response from Pollfish Market Research PlatformJun 9, 2025
Hello Lisa, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced due to unclear aspects of the process. Please don’t hesitate to contact our support team at any time! We’re here to help and would be happy to look into this further.
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Danielle K.
Jan 21, 2025
Not transparent
Relatively easy to use, would like more transparency around how pricing works, and how they source respondents. Survey was completed within one minute, I find this difficult to believe so I am not 100% on the quality of respondents.
Response from Pollfish Market Research PlatformJan 21, 2025
Hi Danielle, Thank you for sharing your valuable feedback. We’re glad to hear you found our platform relatively easy to use! We understand your concerns regarding pricing transparency and respondent quality. Our support team would be happy to provide you with more detailed information about our pricing structure, how we source respondents, and our quality assurance systems. To address your point about survey speed, we distribute each survey to a larger pool of respondents than the requested completes, ensuring faster completion rates while maintaining quality. If you have any additional questions or would like to learn more, please don’t hesitate to reach out to us. We’re here to help and would love to assist you further.
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