PoligluReviews of poliglu.com

**** 2-5-24 I just received an apology and refund from the company. This was unexpected and very generous of this company. As I stated this product seemed to work but just not with my phone. Please watch for updates to their app and check online for issues related to the type of phone you use. Hopefully that helps to keep you from having the issue I did. I believed this would be a useful product and I still do. That is why I initially bought them. I will be watching the company growth and watching for updates to the app myself. I am hopeful they can fix the issues they are running into and can bring a product that will run across multiple phone platforms. If I ever find out that it works with a phone I have I will update again. ****** Original complaint changed, I deleted the part of the issue the company took care of. I ordered two translators and I have Samsung Galaxy 21s. The app will not work will this phone. I tried other apps and they do not work either. The device will connect to the phone but not through the app that needs to run it.

Tienes que tener el movil desbloqueado todo el tiemo. No se guarda el idioma seleccionado, cuesta mucho conectar el movil al traductor. No actualizan nunca la app por lo que los errores son siempre los mismos

In data 20 gennaio ho scritto su Trustpilot una recensione negativa sul traduttore istantaneo della Poliglu in quanto nonostante vari tentativi e con diversi smartphone non sono riuscito a farlo funzionare. Mi corre l'obbligo comunicare che Poliglu mi ha contattato velocemente e preso atto del problema mi ha rimborsato totalmente l'importo da me pagato per l'acquisto del dispositivo. Un tanto dovevo per dare atto della serietà con cui la ditta Poliglu conduce la sua politica di vendita.

I bought a translator and they sent me 4. It was impossible to talk to anyone about this mistake. I was then directed to send the three back to a place in Lithuania at my own expense $65 even though it is sent from NJ. Get this they sent me soap sheets I didn't order so I sent those back with the three translators I didn't order, now my order is caught up in customs for the last three weeks no doubt because of those soap sheets. I am sure if they ever get there I will be denied a refund due to their 30 day return policy. I am beyond livid. Just know there is zero customer service and it is impossible to return. Do not buy this product there are better ones out there and you don't risk giving these con artists your credit card number.

The product works: I guarantee it. I ordered just because I wanted to try it... and see it fail like it has with other products. I am absolutely happy with it.

This company is in the UK I am in Canada to return it cost $59 and it definitely is not something I want as you need an app with it and carry your phone around with you so you might as well just get an app to do the same thing on your phone. You have to pay a yearly service for the app. That was not divulged before I purchased.

Ich weiß gar nicht wo ich anfangen soll ? Zuerst freute ich mich über die schnelle Lieferung und das war auch die einzige Freude die ich mit diesem Produkt hatte ! Als ich die App installieren wollte blieb sich stecken im Programm "Scanning for Devices ". Kundenbetreuung angerufen. Ich möchte bitte es nochmals installieren . Keinen Erfolg ! Den nächsten Tag wieder den Kundenservice angerufen, wir schicken Ihnen ein Link mit der Problembehandlung ( ich schilderte das ganze Problem vorher am Telefon ) Was habe ich erhalten ? Links wie ich mein Problem lösen könnte, diese Probleme habe ich schon vorher geschildert, und bereits eigenständig durchgeführt ,keiner hört aktiv zu ! Am nächsten Tag nochmals angerufen. Wir stellen Ihnen ein Label aus und sie können die Ware zurück schicken. 21 Euro Portokosten die ich Zahlen muss für nichts außer Ärger meinerseits ! Ich kann nur sagen Finger weg von diesem Unternehmen !!! Geantwortet hat der Kundenservice schnell, aber mit Kundenservice hat es nichts zu tun !!! Unverschämtheit das dieses Unternehmen die Rücksendekosten dem Kunden überlässt! Ich werde keinen Anwalt einschalten,aber nie gut über dieses Unternehmen berichten. "Ich rate nur FINGER WEG von Poliglu. Datum der Erfahrung: 24. Januar 2024

I bought the Real-Time-Translator, I received it, and it was extremely well presented and packed. I tried on several occasions to pair it with my Google Pixel 6 Pro without success. I contacted support and after troubleshooting a few times they couldn't get it to work. I am giving a five star review because they gave me a full refund and were extremely helpful in trying to solve the problem.