PoligluReviews of poliglu.com

Response from PoligluOct 21, 2026

Hello, We are sorry to hear that the product did not meet your expectations and understand how frustrating this must be, especially when traveling and dealing with connectivity issues. We have already sent you a request for order details through Trustpilot. However, if you have not received it, please update your review or contact us via the contact form at https://get-poliglu.com/contact-2 To locate your order and better understand what happened, we kindly ask you to provide: - The email address used to place the order - Your order number Thank you for sharing your feedback and giving us the opportunity to look into this. Poliglu Support Team

Response from PoligluAug 16, 2025

Bonjour Christian, Nous sommes désolés d'apprendre votre récente expérience. Merci de nous avoir fourni votre adresse e-mail sur Trustpilot concernant votre cas. Malheureusement, nous n'avons trouvé aucune commande correspondant aux informations que vous avez fournies dans notre base de données. Pour vous aider, pourriez-vous nous fournir l'adresse e-mail utilisée lors de l'achat et le numéro de commande figurant en haut de votre facture ? Le numéro de commande doit être composé de 8 chiffres (par exemple, #12345678) ou d'une combinaison de 7 caractères pouvant inclure des lettres et des chiffres (par exemple, ab1cd23). Nous attendons votre réponse avec impatience afin de pouvoir répondre à vos préoccupations dans les meilleurs délais. Vous pouvez mettre à jour votre avis sur Trustpilot ou nous contacter via notre formulaire de contact sur https://poliglu.com/contact dès que possible. Merci de votre coopération. L’équipe Support Poliglu

Response from PoligluJun 14, 2025

Hello James, We apologize for the difficulties you experienced with our product and customer support. We understand your frustration with the microphone and the app compatibility on the latest Android version, as well as the issues regarding your refund. Rest assured, we are committed to resolving your case promptly. To assist you further, we will need some additional information to locate and verify your order. Please provide us with the email address used to place your order and your order number. We have tried to reach out to get your order details, but unfortunately, we haven't received a response. If you have not received our request for these details through Trustpilot, you may also contact us directly using our customer support form at https://support.getpoliglu.com. Thank you for bringing this matter to our attention. We appreciate your feedback and the opportunity to make things right. Poliglu Support Team

Response from PoligluApr 20, 2025

Hello Paul, Thank you for taking the time to share your feedback with us. We value your input and appreciate your engagement. We reached out to you through Trustpilot to address the issue you raised; however, we have not yet received a response to our inquiries. If you have not received our emails but would still like assistance, we encourage you to contact us directly via the contact form available at the following link: https://poliglu.com/contact To facilitate the resolution of your issue, please provide us with the following information: - Email address associated with the order - Order Number - Full Name Your contributions are vital to our ongoing development and improvement. We look forward to hearing from you soon. Poliglu Support Team

Response from PoligluApr 20, 2025

Hallo Kaufmann, Wir bedauern, von Ihrem jüngsten Problem zu hören. Vielen Dank, dass Sie uns Ihre E-Mail-Adresse auf Trustpilot zu Ihrem Fall mitgeteilt haben. Leider konnten wir in unserer Datenbank keine Bestellungen finden, die Ihren Angaben entsprechen. Um Ihnen weiterhelfen zu können, teilen Sie uns bitte die beim Kauf verwendete E-Mail-Adresse und die Bestellnummer oben auf Ihrer Rechnung mit. Die Bestellnummer sollte entweder achtstellig sein (z. B. #12345678) oder eine Kombination aus sieben Zeichen, die Buchstaben und Zahlen enthalten kann (z. B. ab1cd23). Wir freuen uns auf Ihre Antwort, damit wir Ihr Anliegen umgehend bearbeiten können. Sie können Ihre Bewertung auf Trustpilot aktualisieren oder uns so bald wie möglich über unser Kontaktformular unter https://poliglu.com/contact kontaktieren. Vielen Dank für Ihre Mitarbeit in dieser Angelegenheit. Mit freundlichen Grüßen, Ihr Poliglu Support Team

Response from PoligluMar 19, 2025

Dear Bill, Thank you so much for taking the time to share your thoughts with us. We reached out to you via Trustpilot to fix this issue. However, you have not responded to our inquiries. If you haven't gotten the emails but would still like us to help you, you may get in touch with us using the contact form at: https://poliglu.com/contact Please provide the following data so that we may access and verify your order: Email address where the order was placed Order Number Full name We appreciate your contributions to our development and growth. We are hoping to hear from you shortly. Poliglu Support Team

Response from PoligluMar 13, 2025

Sehr geehrter Herr donges-kaveh, Wir freuen uns über Ihr Feedback. Wir haben versucht, Sie über Trustpilot zu diesem Problem zu kontaktieren, haben jedoch keine Antwort erhalten. Sollten Sie unsere E-Mails nicht erhalten haben und dennoch Hilfe benötigen, nutzen Sie bitte das Kontaktformular unter https://poliglu.com/contact. Um uns die Bearbeitung Ihrer Bestellung zu erleichtern, geben Sie bitte folgende Informationen an: – E-Mail-Adresse der Bestellung – Bestellnummer – Vollständiger Name Vielen Dank für Ihre Mithilfe. Wir freuen uns auf Ihre baldige Rückmeldung. Mit freundlichen Grüßen, Poliglu Support-Team

Response from PoligluFeb 20, 2025

Dear Jacqueline, We are pleased to inform you that your case has been successfully resolved. If you require any further assistance, please do not hesitate to contact us. We appreciate your feedback regarding your experience with our team. Thank you for your continued support as we strive to improve and provide the best service possible. Best regards, Poliglu Support Team