Polar Dive USAReviews of polardiveusa.com

Great product for reasonable prices!

The product is great, I love my new Polar Dive Pro, but the customer service is even better. I had one little wrinkle getting it setup just right and the responsiveness and detail-oriented nature of the customer service that I received both were beyond expectations.

I’ve had my Polar Dive Pro for almost a month now and couldn’t be more satisfied! Not only have my daily plunges been convenient and exhilarating, the quality of the tub and (Pro) chiller are beyond my expectations. Plus, the customer service Polar Dive has provided has been way above & beyond! My initial set-up of the tub and chiller was frustrating me because the temp reading on the chiller was around 10 degrees lower than the manual pool thermometer I had put in the tub, despite me lowering the target temperature on the chiller. I reached out to the Polar customer service for help and they replied in less than eight hours with suggestions on correcting the issue. Shout out to John of Polar Dive customer service for his knowledge and patience with me (I got a little heated at not being able to make the water cold…no pun intended! lol) John provided detailed instructions to sync the chiller’s temp display with the actual water temp. A few hours later I’m plunging in 45 degree water! Prior to my purchase I had done my research (via Google, of course) trying to find the best combo of performance & value in a plunge system. Everything pointed to Polar Dive being my best option. Of course, I did come across a couple negative reviews that naturally concerned me, but now I’m starting to suspect those reviews might have been BS trolls 🤷🏻‍♂️ In any event, I can attest that both Polar Dive and their staff are professional and high-quality in every way. Thanks for your time….and happy plunging! Rob

I run a mobile sauna company so they ease of setting up and taking down makes it nice.

The quality of the product exceeded my expectations, very sturdy and I was quite impressed. Additionally there were some shipping delays but customer service was outstanding and communication was very effective. I wish all of the companies had the same level of customer support that polar dive has provided to me. Very happy with the product and I would highly recommend to anyone considering purchasing.

Such an easy set up and started chilling the water right away. The pro tub is light years better than any of the cheap knockoffs I’ve had in the past yet still a very good price.

Finally found an incredible quality ice bath at a super reasonable price! Every piece of this setup is so well made. In one week in Texas, this chiller has already been put to the test being outside in near freezing temps and quickly up to the 80s and worked fantastic! The size is perfect too - it fits great in this corner/ under a bench and also is a great fit for both my husband (6’1”) and myself (5’2”)! Draining and refilling when you want to change the water out is also super easy with the drain tube they provide as well. We couldn’t be more thrilled with our purchase!!

Crap Brand, cheap parts that break quickly. All they have going for them is great marketing!