PodiumReviews of podium.com

We've always had great experiences with Podium! I love that you guys are innovative and always coming out with new features! It would be really great if Podium phones would connect with AirPod Pro's for a Bluetooth option. Our phone system also does not connect with our overhead speaker in store so every time we have to page a call out to our sales staff, we have to get up and use a separate phone which can be very time consuming. Other than those 2 things, the other features we use are incredible and extremely helpful for our business!

We were having issues with our phones and they responded and got things done quick! Only reason it’s not 5 stars is because of their AI chat. Not the greatest

We started using Podium for Maui Surfer Girls as a chat/texting app, but loved how it linked up with our booking site, Fareharbor, and also how its helped us maintain so many great reviews! It's been very helpful to text since we regularly communicate with people from time zones all over the world. it's also handy when everyone works remotely.

We LOVE podium and how easy it is to interact with guests!

It is a very robust system too much for one person to learn love the fact that you can pull up a situation by a phone number or name and search everything that has happened with the call or that customer everything is recorded and can easily resolve disputes by going back and reviewing everything that has happened there is so much more in this system that we do not use but can see how it could be helpful highly recommend to all businesses

Very user friendly and has many options for promotion and exposure

Podium has been a fantastic partner for our business! The platform is intuitive, user-friendly, and gives us great control over both our experience and the customer journey. Their team is incredibly responsive—quick to answer questions, willing to escalate issues when needed, and always available to support us. What really stands out is how collaborative and solution-oriented everyone is. Whether it’s a quick question or a deep dive into backend processes, there’s always someone ready to help and find an answer. As a small business, efficiency matters, and Podium consistently delivers results that make our operations smoother and more effective. - Alevia Houston at Alliance Insurance Agency

I love how I am able to leave comments for my coworkers to see in the texts without the customers seeing them. The customer support is 100% amazing!