PodiaReviews of podia.com

I locked out myself and I get a quick response and help.

We want to congratulate Podia and the entire team for their unwavering dedication to continuously enhancing the platform and delivering exceptional on-demand support. A real connection is always maintained, and this has been the case since the very beginning of our collaboration. They make the whole experience reliable and affordable by serving their customers to the best of their ability. M Intensive University, our online school for teachers, has been using Podia since its launch in 2021. Podia not only helped us establish membership options that support our students but also elevated our school by providing the tools to foster a genuine community centred on Graham and Horton’s techniques. Initially, support is automated, but it is just a first contact; I want to emphasise that whenever you reach out for human assistance, you will be consistently supported and provided with practical solutions by an agent. Always. Genuine support is given anytime you need it. Whenever an issue arises, we are promptly updated with clear explanations that we can share confidently with our students. As the MIU community has grown, Podia has consistently followed up and customised our back end to meet our evolving needs. They grow with us, always keeping us in mind. Podia is more than a service provider—they are a caring and passionate partner in our journey. Thank you to the Podia Family for everything you have done for us all.

Run away if you are serious about your business. They are lacking the simplest features for content creators and community managers. - need affiliate links, no problem, but you have to use our sales pages (ugly and not converting at all). need to know when a student finished a course so you could generate a certificate, no way to know, ask support and they will send you the list. - did some refunds and some chargebacks, you can't trust the reports anymore because they are not updated. - You pay for the premium support plan, don't expect to get support on hollidays and weekends. - You need to have additional users in the account, no problem. pay extra and then it's still not allowing to edit settings and view conversations... Run away as far as you can, waste of time, money and focus.

I joined Podia as an experienced creator with an established brand and a clear plan to move to a paid subscription if the platform fit my needs. Instead, my account was locked immediately after sign up and remained inaccessible. On a normal working day, I received only automated AI replies and no human response. Meanwhile, the free trial kept counting down, even though I could not use the platform at all. For someone who works daily with online tools and platforms, this is simply unacceptable. This experience does not reflect a company that cares about onboarding new users or respects their time. If new accounts can be created and the trial clock is running, there should be real support available. Otherwise, it feels disorganized and careless.

They Just Blocked my website and my business over a weekend!!!! They have not even sent me an email - I found out on Sunday from my angry customers - who could not access the products they paid for!!! After almost a year using podia for my courses and coaching, after me paying a whole year n advance!!!! and on top of that I could not unblock it by my own verification - as I was blocked for MANUAL REVIEW!!!!!! So noone is responding to me - I have to hope and pray they will GET BACK WHEN THEY HAVE TIME!!!!!! Think 5 times before you join

Merci pour votre patience pour nous aider, quand la technologie n'est pas toujours facile

Customer feedback has been helpful in using the chat messaging. Several times, the AI bot Pewnny has sent me in the wrong direction, but when I ask for a human agent, all the human agents (Lilian, for example, today) have been beneficial and kind in response.

L'interface Podia est très agréable à utiliser pour vendre des formations ou des produits. On a accès à un chat où l'on peut joindre des conseillers techniques Podia pour chaque problème que l'on rencontre avec l'interface. Ils sont très réactifs et répondent immédiatement à toutes nos questions techniques. C'est extrêmement appréciable et rend l'utilisation de Podia très confortable.