Shantal
Great pricing, mixed bags on products
I have been using Podia for several months now and have used most of their features, so I feel qualified to leave a review. The two best things Podia has to offer are pricing and an easy way to create a community. It's obvious it was build to courses, as the way you can offer digital downloads or coaching sessions is very flawed and makes you need to figure out non-traditional ways for you to do it. An example, for digital downloads it makes your customer create a profile and the customer can only buy that digital download once. And can't gift it in an easy way. For coaching sessions it straight up needs to connect to a calendar, and if you need your customer to fill out a questionaire beforehand, and then get access to your calendar, that isn't possible in that type of product. And even in courses you need to find creative solutions to get things to your customer in the format you want. One small, but frustrating example. They offer a timed release of a course [where customer get access to the materials on a certain date], but still allow them to see what has been uploaded in terms of title and structure the moment you upload it. Yes, the customer can't open it, but they can still see the titles and when something has been uploaded. Again, I know it's something small, but it is just another example of things not making much sense. The support is ok, in most cases they do respond in the promised 8 hours, but sometimes you have to wait longer. I do hope they are open to suggestion and do some changes, because I do feel that with some minor tweeks [at least they look minor in my eyes], they can without a doubt become a 4/5 or even a 5/5 provider. They have a lot of the important basics down.