huzaifa S.
Scammers
Paid them, waited for 2 weeks, they said the order is delivered and it was never delivere. This is very messed up
Response from Pneuma TapeOct 15, 2025
We’re very sorry to hear about your experience and completely understand your frustration. We’ve checked our shipping records, and it shows that your order was successfully delivered to the address provided at checkout. That said, we know how disappointing it can be when something goes missing after tracking shows “delivered.” Please reply directly to this message or contact us at [email protected], and we’ll help resolve it right away — whether that means filing a carrier claim or sending you a replacement at no cost for the inconvenience. Our goal is always to ensure every customer receives their order and feels taken care of. — The Pneuma Team