NV
Jonathon was very patient and quick and…
Jonathon was very patient and quick and answering all my questions!!
Response from Plymouth Rock AssuranceSep 8, 2026
We're glad to hear that! We appreciate your feedback.

We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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538 approved reviews, newest moderated first
NV
Jonathon was very patient and quick and answering all my questions!!
Response from Plymouth Rock AssuranceSep 8, 2026
We're glad to hear that! We appreciate your feedback.
Kim in N.
Many friends and family have Plymouth Rock for auto insurance here in NJ. When my financial advisor told me he made the switch too, I set aside 3 hours on a Saturday morning expecting a frustrating morning. But their rep was so efficient and knew every answer to my questions. Was able to switch from my (30+) year insurer to Plymouth Rock in less than 1 hour. 5 Drivers, 7 vehicles with different coverages. I saved $4,000 annually. I also love their mobile app. Easy to navigate and easy to modify coverage. Very happy customer.
Response from Plymouth Rock AssuranceSep 8, 2026
What a great experience to hear about! We’re so glad our team made switching easier than expected and helped you save. Thanks for choosing Plymouth Rock!
zinoviy
My agent. Jonathan was so great! His patience, professionalism and dedication impressed me greatly!
Response from Plymouth Rock AssuranceSep 8, 2026
We're so glad to hear about your positive experience with our team! We appreciate you sharing.
JEROME D.
Good service from Martha
Response from Plymouth Rock AssuranceSep 8, 2026
We are so happy to hear that!
Nunya B.
Agents worked with us to make sure we had the best price, they got the necessary paperwork to the dealer quickly and they ensured our policy with our other agency was canceled. We are paying for 4 cars what we had been paying for 3 cars with another company .
Response from Plymouth Rock AssuranceSep 8, 2026
We're so glad to hear our team provided such excellent service, helping you secure a great price and handling all the details efficiently. Thanks for choosing Plymouth Rock!
LaVerne G.
I am extremely disappointed with Plymouth Rock Insurance Company. I was dropped because of moss on my outdoor shed, and I was not given an opportunity to address or correct the issue. There exact words were, "ANY REMEDITION OF THE CONDITION CITED DOES NOT ALTER THE INELIGIBLE STATUS OF THE PROPERTY. WE WILL NOT ACCEPT REPAIRS FOR REINSTATEMENT CONSIDERATION". I understand that insurance companies have underwriting requirements, but I believe customers should be given a reasonable chance to resolve a minor maintenance concern before such a serious decision is made. As a recent widow, the lack of communication and opportunity to fix the problem was frustrating and left me feeling unfairly treated. I expected better communication and a more reasonable approach. Based on this experience I would not recommend Plymouth Rock to other homeowners.
Response from Plymouth Rock AssuranceSep 8, 2026
We’re sorry to hear about your experience and understand how frustrating it must have been to feel you didn’t have an opportunity to address the concern. We’d like to have our team review your situation and follow up with you directly. Please share your policy info via the requested information or to [email protected] so we can look into this further.
Katherine C.
Very helpful and honest! Helped me through all the steps , explained everything in detail, and answered all my questions. Very patient and professional.
Response from Plymouth Rock AssuranceSep 8, 2026
We're so happy to hear that our team was able to provide you with such a positive and helpful experience. Thanks for sharing!
Sidney T.
The rates are reasonable and you could potentially save hundreds compared to other nation wide carriers
Response from Plymouth Rock AssuranceSep 8, 2026
We’re happy to hear you found great value with us. Thanks for sharing!