PluxyReviews of pluxy.co

Response from PluxyMar 11, 2025

Hi Gella, Thank you so much for your kind words! Providing courteous, helpful, and stress-free support is exactly what we strive for, and we’re so glad to hear that you felt well taken care of. It was our pleasure to assist you, and if you ever need anything in the future, we’re always here to help! Thank you for being a valued part of the Pluxy family.

Response from PluxyMar 10, 2025

Hi Cheryl, we're truly sorry to hear that you haven’t received your Pluxy yet—we understand how frustrating that can be. Our standard shipping timeframe is 5-7 days after dispatch, and we’ve checked that your order is still within this window. We want to assure you that we’re fully committed to assisting you and making this right. One of our agents has already reached out to you with support, including your tracking details so you can monitor your package’s progress. Please check your inbox, and if you need any further assistance, don’t hesitate to reach out—we’re happy to help!

Response from PluxyMar 10, 2025

Hi Chris, We're so happy to hear that Pluxy has made facial hair removal easier for you—no more struggling with tweezers! It’s also great to know that your order arrived quickly and that even the tiniest hairs don’t stand a chance. Thank you for sharing your experience! If you ever need anything, we’re always here to help. Enjoy your smooth skin!

Response from PluxyMar 4, 2025

Hi Lisa, thank you so much for taking the time to share your experience! We're truly sorry that your initial Pluxy had an issue, but we're so glad our team was able to turn things around and ensure you received a replacement quickly. Your kind words about our customer service mean the world to us—we always strive to make things right, and it’s wonderful to hear that you felt taken care of. We appreciate your patience and understanding, and we hope you’re loving your new Pluxy! If you ever need anything else, we’re always here to help

Response from PluxyMar 4, 2025

Hi Cindy, we truly appreciate you sharing your experience! While we’re sorry to hear that your Pluxy stopped working, we’re so glad our team could assist you and get a replacement sent your way. We always stand behind our products, and it means a lot to hear that you had a positive customer service experience. Thank you for trusting us—we hope you love your new Pluxy! If you ever need anything else, we’re always here to help.

Response from PluxyFeb 26, 2025

Hi Deborah, thank you for sharing your experience, and we're truly sorry for the frustration this has caused. Please know this isn't the kind of experience we strive for our valued customers. We completely understand how upsetting it must have been to see an unexpected charge and then face delays in canceling your order. Please rest assured that as soon as we receive your return, we will prioritize processing your refund right away. We genuinely appreciate your patience and understanding throughout this process. If there’s anything else we can do to assist you in the meantime, please don’t hesitate to reach out—we’re here to help.

Response from PluxyFeb 24, 2025

Hi Fredericka, we're sorry if your experience could have been better. Your satisfaction is our utmost priority, and we are committed to rectifying the situation. Our agent has proactively reached out to provide assistance. We're eagerly awaiting your response and are fully committed to finding the optimal solution to address your concerns.

Response from PluxyFeb 23, 2025

Hi Dervla, thank you so much for sharing your experience! We’re truly sorry for the initial frustration with your order, but we’re so glad we could sort things out and get it prioritized for you. Your patience and understanding mean a lot to us! It’s wonderful to hear that your mum loved her Pluxy, and we’re excited for you to try yours too! If you ever need any assistance, we’re always happy to help. Enjoy your Pluxy, and thanks again for your kind words!