Once again, Plusprinters and Chris in particular have proved an excellent partnership for my small business, going so far as to fix a previous order error free of charge and continuing to value my business as a customer
Response from Plus PrintersJan 8, 2025
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with PlusPrinters and Chris. Ensuring our customers feel valued and supported is always our top priority. We truly appreciate your trust in us and look forward to continuing our partnership with your business.
GU
Guest
Great job, thank you
First time working with Plus Printers, but surprisingly worked out well. They handled the design and I believe I got the packages under 10 days, both times, as promised. I ordered a prototype first, asked them to make changes, and all was implemented well. I've also worked with another company in parallel, that was much slower. The price here is better as well. But yeah, Steven is clearly not Steven:) I don't know where the team operates from but they are doing excellent job!
Response from Plus PrintersDec 10, 2024
Thank you for giving Plus Printers a try! We're glad to hear your experience was smooth and that we delivered on time. It's great to know you’re satisfied with the design, revisions, and pricing. We appreciate your sense of humor about Steven 😊—no matter where we operate from, our team is dedicated to providing top-notch service. Looking forward to working with you again!"
DB
Dulton B.
Not trusthworthy!
Truly, let down and disappointed with this company! Order some custom boxes, spending £350, just for the samples. Stated the importance of needing them by a certain date, even when I said are you sure you have enough time to get them to me, they reassured me it would be fine. However, they have not arrived, now being ignored, in fact been ignored all day and being lied to. Was told Ron was in a meeting, that was at 10am, it is now 5pm!! Not a very trustworthy company, who cannot keep their promises. I will amend this review as and when I receive an update, failure to update me or reimburse me I'll be claiming the money through my bank.
Response from Plus PrintersDec 10, 2024
We sincerely apologize for the frustration and disappointment you've experienced. We completely understand how important your deadline was, and it’s unacceptable that we failed to meet it and communicate properly. This is not the level of service we strive to provide, and we’re truly sorry for letting you down.
Please know we are actively looking into your order and will prioritize resolving this as quickly as possible. We take full responsibility and want to make things right, whether through a prompt update, expedited delivery, or refund.
We’ll reach out to you shortly to discuss how we can correct this situation. Your trust matters to us, and we’re committed to restoring it.
SK
Sabine K.
Great experience and great product!
Great experience and great product. Joe’s communication was prompt and clear. Production was able to work with my tight timeline and I received my packaging with time to spare. The boxes themselves look excellent and are great quality. Thank you!
FF
Fly Fish W.
Had another great experience with Chris…
Had another great experience with Chris Martin of Plus Printers. No issues and a great product. He kept me informed of the progress along the way.
JN
Julie N.
Highly recommend Chris Martin!
I highly recommend Chris Martin with Plus Printers. He is outrageously fast, efficient, kind, and is extremely reliable. I get compliments on my printed character bookmarks at every event I attend and always tell those I speak with that they came from Plus Printers. Outstanding product and customer service!
KG
KG
Great Experience
Chris Martin was very helpful during the entire process. Highly suggest!
Response from Plus PrintersSep 11, 2024
Thank you so much for your kind words! We're thrilled to hear that Chris was able to assist you throughout the process. Your recommendation means a lot to us, and we're glad you had a positive experience with Plus Printers. We look forward to working with you again
JE
Jen
Chris Martin was so helpful and…
Chris Martin was so helpful and responsive! We needed custom folders made and looked at various different companies, but Plus Printers ended up offering the best quality and price. This was our first time ordering, but Chris guided us through every step and even sent us videos of sample folders and mockups of our final product so we could proceed with confidence. Thank you Chris and Plus Printers, we will definitely re-order when we run out of this batch.
Response from Plus PrintersSep 11, 2024
Thank you so much for your wonderful feedback! We're delighted to hear that Chris was helpful and responsive throughout your first order. It’s great to know that the quality, pricing, and personal touch, like videos and mockups, helped make the process smoother for you. We're excited to hear you'll be re-ordering from us when the time comes! We truly appreciate your business and look forward to working with you again in the future.
