Plus PrintersReviews of plusprinters.com

Absolutely Appalling The moment they received payment their customer service became unresponsive. I sent SIX emails requesting a tracking number—all ignored. Phone calls were never returned. We paid extra for rush delivery, which they promised they could meet on time and did not, promised to refund the rush fee and have yet to receive. They couldn't have been more attentive when trying to get our business, and couldn't care less once they had our money. Still waiting on part 2 of our order, have emailed and called 3x and so far no response.

Paid £132 for an order that was badly delayed, with poor communication throughout. We were repeatedly promised updates and delivery, but had to constantly chase for answers via email and phone. The order ultimately caused us significant disruption and extra costs. We were then promised a full refund and compensation, but despite this being confirmed, we are still waiting for our money weeks later. Our rep was Ron and we were told that he was in meetings constantly when we tried to reach out. This was the worst customer experience we ever had. We also used them for a different project and they printed the design wrong but we had a deadline so accepted it. Extremely frustrating experience. Would not recommend.

DO NOT USE THIS COMPANY! Their materials are very low quality and they are virtually impossible to get ahold of. I have had multiple issues and it takes so much effort to get someone to respond or answer the phone. They pretend they are in meetings and then never call back. Ron and Joe have been a nightmare to work with and I will definitely not be coming back. I would suggest avoiding at all costs. Do not fall for their pricing or empty promises on quick delivery.

Highly suggest using another company. The boxes are okay quality, usually there is a few issues. The real downside is their customer service. It is absolutely horrible. I have worked with them a few times now and everytime there is an issue they say someone is in a meeting, there is no one there to answer, so and so will call back in an hour, etc. I am constantly being pushed around and there is never a resolution or even a person I can contact about a specific issu.

Truly, let down and disappointed with this company! Order some custom boxes, spending £350, just for the samples. Stated the importance of needing them by a certain date, even when I said are you sure you have enough time to get them to me, they reassured me it would be fine. However, they have not arrived, now being ignored, in fact been ignored all day and being lied to. Was told Ron was in a meeting, that was at 10am, it is now 5pm!! Not a very trustworthy company, who cannot keep their promises. I will amend this review as and when I receive an update, failure to update me or reimburse me I'll be claiming the money through my bank.

Worst company to do business with, no response, no follow up and "Alan Smith" is always a different person with a different accent. They messed up several orders and promised to fix but never did and took MONTHS to respond. WORST EVER

SCAM PAGE . they are not located in Ny they are in Pakistan its a scam page ans scam company. SCAM !!!!!!

Terrible experience with this company. We ordered on the 1st of November and after initially been told a 6 day turn around were then informed that we would have our custom printed boxes in 15-18 working days plus a maximum of 3 day carriage; 21 working days maximum. We are now on working day number 28 and we have no boxes and no-one will answer calls, emails or even web chats. We were told 4 days ago that they would be shipped that day but still nothing and no reply when I have asked for a tracking number. At the end of my tether with them now