Frank
I ordered a rug
I ordered a rug, the wrong color was shipped and I was notified that the color I wanted was not available, too bad but stuff happens. Plush rugs immediately issued a return at no cost to me. I thought it was great service. My wife selected a different color and we ordered it from Plush Rugs, it came in short order and looks great
Response from PlushRugsJul 29, 2024
Hey Frank, Thank you so much for leaving us a review about your experience. While we hope that orders go smoothly without a hitch, it's truly more valuable to earn a 5 star review from a customer with an order that didn't go according to plan. We do our very best to correct issues as quickly and seamlessly as possible. - The PlushRugs Team

