Jjohn
You rejected my credit card which I…
You rejected my credit card which I have used on your website many times with no problem' I became digusted and left your website with no purchase.
Response from Plexaderm®Oct 2, 2025
We’re very sorry to hear about your recent experience and truly appreciate you bringing this to our attention. We understand how frustrating it must be to have a trusted payment method declined unexpectedly. Please know that credit card rejections can sometimes occur due to automatic security checks or updates in payment processing systems, even if the card has worked before. We’d love the opportunity to look into this further and help resolve the issue. If you’re open to it, please reach out to our customer experience team directly at 1-800-681-0366, and we’ll do everything we can to assist you. We value your business and hope to welcome you back in the future.



