Pleaser ShoesReviews of pleasershoes.com

Love the shoes!! I can't stop looking at them lol Also, the entire process was smooth and fast: user-friendly website, fast shipping, and without hiccups along the route

Very fast stipendio and shoes size correct!

I own at least 15 pairs of pleasers, and over the years can say I’ve easily owned over 50…if not more. Whether it’s heels or boots I LOVE pleasers. Sexy, sturdy, and secure.

fast shipping and great packaging

I bought two pairs of boots for my partner one pair fit the other don't. The high returns costs are not made clear on the website for UK purchases indeed you're somewhat fooled in thinking you are purchasing from the UK because the payment label is GLOBALE PLEASER SHOES LONDON and everything is in £ not $. Pleaser Shoes threaten non-reimbursement if you use your own courier to return items. However the courier DHL charge is 45% of the original cost of the item! I don't mind a charge to return items however this needs to be reasonable and commensurate with the value of the item itself. 45% of the item value is ridiculous, also considering this item is so light. I now have a dispute in place with my credit card provider. Section 75 of the Consumer Credit Act 1974 is a UK law providing legal protection for credit card purchases between £100 and £30,000. It makes the card provider jointly liable with the seller if goods are faulty, not as described. No action so far from Pleaser Shoes. I will never purchase items from this retailer again.

I bought my shoes on the official website, the shipping was under the delay and everything went fine. The shoes themselves are really nice and comfortable. The issue is : the heels slowly separating from the shoes after a couple of weeks. It seems that the manufacturer already tried to glue them back but the glue solution didn't last. Obviously they should have never passed quality control. I guess it's on me to fix them now. (I've never received any possibility to send a product review on the official website, it makes me wonder if they new what they were doing)

So far really struggling to return the boots i purchased which are too small. Pleaser shoes want to charge me over £48 to return them which is almost half the purchase price. Their return policy says you have the option to choose your own postage but this option does not appear during the returns process. I am waiting to hear back from them to resolve this problem.

The boots arrived quickly, they were just gorgeous and looked even better on!