Tashana T.
Horrible Customer Service !!!!
I have been purchasing Pleaser shoes for over 10 years and I really love the quality of the shoes for the most part. This review is because the CUSTOMER SERVICE SUCKS!!! I recently ordered a pair of shoes for my bodybuilding competition; a full rhinestone base and heel. Absolutely gorgeous shoe!! They cost over $100 and when they got to me , a rhinestone was missing. My competition is in 5 weeks and I was panicked! I quickly sent an email to find out if I could swap the shoe out for another pair. There was no empathy for my INCONVENIENCE and I was told the shoes couldn’t be exchanged , but that I would have to send them back and reorder. I asked how long that would take and the response was ‘ we got your message and we will respond when we can but stop messaging us or it will take longer.’ It is sad in this day and time how unprofessional and rude companies are when you are spending your money to purchase their products. Needless to say, I will no longer be shopping with Pleaser Shoes, California.



