OsmoReviews of playosmo.com

Bought mine in November and was faulty. Customer Service sent me a replacement. Arrived Jan 5th. So no hoover in December. Poor suction & power. 4hrs for full charge. Not impressed

ACHAT NON FINALISÉ MAIS AVEC UNE FIN POSITIVE Confirmation pour le remboursement effectué. Bien que je sois naturellement déçu de ne pas avoir pu recevoir ma commande, passé le 02/12/2025 . J’ai échangé 5 mail avec vos collaborateurs pour en arriver a me faire rembourser, je tiens néanmoins à souligner le sérieux de votre suivi et la qualité de votre service client, ce qui dénote avec le service expédition. La prise en charge de la situation et la rapidité du remboursement témoignent d’un réel engagement envers la satisfaction des clients, ce qui renforce l’image positive et professionnelle de votre société. Je vous remercie donc pour votre réactivité et votre transparence. Cdt

The 3 stars are for customer service not the item. The delivery took full 15 days but when it arrived I opened it carefully after reading real reviews on trust pilot. It was much smaller than expected and the free 2 speakers which were advertised were not there. Have to say I was unimpressed so contacted customer service and have to say they were very helpful. I was offered a partial refund for disappointment which was nice but after trying the speaker it was just like a normal Bluetooth speaker. I packed it back up and sent it back for full refund which took 3 days. I bought this as it came up as a top A+ rated item which j disagree.

The product 'manual' doesn't match with the product.

excellent hardware.. a bit clunky for multi use ipad (i.e. not dedicated for the use with osmo).. the quality of the software is high, programming starter kit is ok, perhaps my expectations were higher.. but otherwise neat solution

Great product, however when trying to submit the work after it is completed is not very successful.

The updates makes it difficult to use Osmo when you purchased the first Osmo with the first iPad.

So upfront it works pretty well, however I am having conflict issues when I tried to switch it to a different Amazon Fire tablet, it doesn't seem to work at all. I would also really like to see the base be adjustable so you don't have to take it out of the protective cases, because we all know the kids are not going to be gentle with these things anyway