Pamela F.
If I could give it negative stars
If I could give it negative stars, I would. This is the worst purchase I've ever made. I put it together to use and nothing worked properly. Despite advertising claims, this vacuum isn't usable on carpet, just hard surface floors, and does a dreadful job with that. Customer service is non-existent and they DO NOT provide free return, so it will cost nearly as much as the vacuum to return it. BEWARE THIS COMPANY IS GOING TO SCAM YOU!!!!....Buy a 'name brand', OSMO advertising is FALSE!!!



