Katalina H.
The lighting required
The lighting required for the reflection on the camera to work is very unreasonable. To have a light that close to your face is very uncomfortable. And a little difficult to have something that close to you while trying to draw with the kids. if its not day time and were not right next to the window we can't use it. I wish we were able to use it more often. If the lighting wasn't a problem we would probably use it all day! Thankyou for asking for my review. I know it is not a misunderstanding. How can i miss understand my own experience? There IS to much lighting required. And there is no issue with my tablet. We have tried our osmo on other tablets. Also have seen other people with osmo who also have the same issue.
Response from OsmoNov 2, 2021
Hi Katalina - Thank you for the feedback. It sounds like there's a misunderstanding regarding the lighting required to play the Osmo games. There is no reason to have lighting close the player's face or to only play during daylight hours. It's likely that something else happening with your device and/or setup. Please reach out to our tech support team at [email protected] as they'd love to help!