PlayologyReviews of playologypets.com

I must say, Bandit had no interest in the "beef sented bone" but this review is not about the toy. The customer service goes above and beyond. Without a receipt they honored the fact that we purchased the toy. After several emails (Karen) got to know Bandit quite well. She has recomended another one of their products for Bandit to try free of charge. Once our spoiled Shitzu (Bandit) tries out the new toy I will report back. This company gets a 5 star rating for making this an easy and enjoyable transaction. Shawn Derby

So our little golden doodle is obsessed with their balls and products. He can smell it and find it and then he's busy for hours. It's really amazing how much he loves it. I'm not over exaggerating. And he picks their products over everything else he has. We started to get these toys to distract the dog from wanting to take the baby's toys.

I have emailed Karen twice regarding a dog toy 2 No response

I spoil my 4 legged baby. Always looking for toys and treats that are safe, healthy and keep her interested. Playology kept their happiness guarantee! I can't wait to see what they come up with next.

I am really pleased with Karen’s “Happiness Guarantee” and superb Customer Service. A toy that was not that great for my dog was happily replaced with one that is a hit. THANK-YOU !!!!!

Spent twenty+ dollars on a toy rated for aggressive chewers it lasted less than a minute and he had ripped right through it

I had an issue with one of the playology balls I had purchased for my dog Phoenix. I contacted the Playology customer service and explained my situation. They took my claim seriously and were very professional and understanding to my case. They took the appropriate measures to address the problem and sent my dog Phoenix a small token for the inconvenience. My dog loves their toys so it's good to know they care about our animals safety and try to provide the best product they can. I highly recommend their toys but do be careful when giving your dog any new toy for the first while, or at least until your comfortable enough with its safety.

My dog loves her new toys. At first, I chose one that I thought she liked in the pet store, but when we got home, she wasn't into it. Playology is not joking, when you reach out, they make it right. And now my pup is obsessed.