Backbone Labs, Inc.Reviews of playbackbone.com

I received the hardware quickly. The hardware feels very premium while the software is an amazingly smooth experience. Even though my iPhone 13 Pro Max is too big for the controller, Backbone is sending me an adapter for free and I cannot wait to game more often with it.

I bought 1,then bought another for my wife..I think I will be buying 1 for my 4 year old son soon..we love it!!

I just wanted to thank Backbone for their awesome customer support throughout the warranty process. I dropped my controller from a very short height…nonetheless I dropped it. When I mentioned this to them, their response was “thank you for being honest.” To be honest, I wasn’t even looking for a replacement, only troubleshooting assistance. They were very responsive to emails and replaced my damaged Backbone One controller within about a week. Every other company should take notice and replicate Backbone’s pro-consumer practices and outstanding customer support. Thank you Backbone!!!

Can’t get it to work. Have been messaging customer service with no help.

I love my backbone i just have problems with alot of lag when im playin games And its kind of a buzzkill

I bought this controller for use with my sons iPhone XR and it works great there’s been a few snags here and there but the warranty and replacement program it has is fantastic.

The best experience I had encounter in a while. And the support team was also excellent.

Overall the gameplay is awesome on most games. Although, the game pass beta has a lot of glitches in most game titles. I’d still give it a smooth 4/5..