PlanthousecheshireReviews of planthousecheshire.com

AVOID!!! If only I had read the Trustpilot reviews before placing an order! Plant sent was not what I ordered and not what was pictured online. I already have this plant and wanted another as a pair. I phoned and left voicemail immediately, then sent an email with photos of both plants to the ebay (allegedly) address and to theirs, which we had to dig around to find, it was not given on their website. And neither of the ID and Order no. codes given are actually registering with ebay. They have ignored all my contacts and obviously don't give a toss. Should add that I am a knowledgeable and very experienced gardener. The worst company I have encountered in decades. Have awarded one star in order to get on to Trustpilot. They deserve none.

Same as everyone else. Bought 6 items on ebay, non existent tracking info given. Seller doesn't reply to messages on ebay, email or social media. Never received products. 100% Scam company. Ebay had to refund me.

Took 3 weeks to fulfill an order for a present which by the time I got comms that it had shipped, was far to late as a gift. Very poor service.

Update: 17 days from ordering until fulfilment. The plants arrived the next day after receiving a DHL notification. All plants were healthy, as described, as pictured on the website and very well packaged. A potential five star company letdown by lack of communication and slow dispatch. Abysmal. No contact from seller. No delivery details received. No answer from WhatsApp messages. No answer on phone line. No returned call from messages left on answering machine. Trust Pilot poor reviews. Instagram not up to date. Facebook abandoned.

I bought 2 hydrangeas through Ebay. 15 days later, I still have no plants. The seller doesn't bother replying to messages. They provided completely useless tracking information as the plants were never dispatched. Thankfully I paid through PayPal so received a refund. Avoid.

Do not buy from this company. I ordered two Acer Trees and wish I read the reviews before I placed the order. I waited two weeks and nothing. Emailed them countless times to be ignored. Even emailed their Instagram. The big joke is I find out this company address is round the corner from where I live 🤣… he could have walked and delivered my Acers and refunded my postage I am that close. Big mistake trusting them. Total waste of my time. I am now in the process of getting my money back through my bank / reported to my bank . I have proof they have not been sent. How they are still in business is beyond me. Lesson learned. 👎🏻

Ordered plants and was charged. No confirmation of order, no plants after three weeks and don't respond to voicemail messages. Is this a scam?

Appalling. Order didn’t arrive. Tried to contact them through numerous channels all of which were ignored. I have now reported this to my bank for a refund.