PlanthousecheshireReviews of planthousecheshire.com

Ordered 4 overpriced ferns, zero communication with seller, arrived very late in a box that was crushed and the plants were the saddest looking specimens I have ever seen, 3 are now dead and the 4th is dying. AVOID AT ALL COSTS!! Go to your local nursery and get cheaper and far more superior plants! ABSOLUTE SCAMMERS WHO PROMISE YOU HEALTHY PLANTS AND SEND OUT DYING TINY LITTLE BITS OF RUBBISH!!!!! SHOULD BE SHUT DOWN FOR SCAMMING PEOPLE!!!!

What a joke of a company, Sent out my order after chasing, it arrived almost dead, Zero customer service, they look at messages and just ignore them. No response and no telephone number to contact them I reported them as fraudulent to my bank *Avoid at all costs*

I ordered a fern described as 'Large XXL 3ltr pot plant'; what arrived was a small 9cm plant on top of (not even planted in) a 3ltr plant pot of compost. I was charged £18 for a £5 plant and a bit of compost, not the item described and not what I was expecting. This is a clear business model of selling small plants as Large plants and we all know mature plants cost more, so creates a tidy profit for the scammer at the expense of unwitting gardeners. The return process requires printing a label, not a facility we have, so I'm lumbered with the small plant and the excessive expense. Not the kind of person I want to give my custom to again. You have been warned. Don't trust a word!

I bought a plant off ebay through them over 30 so wasnt cheap it has subsequently died i looked after it after I planted it and ive also the same plant different colour in the pot opposite and thats thriving . I messaged the company no answer and I see the reviews if this company now i wish I hadn't gone with them they dont reply all i wanted was a replacement but no answer at all wont use again

Ordering plants online was straight forward and easy to do. Ordered on 22nd May and received a shipped notification on 8th June from Plant House Cheshire and 9th June from DHL ecommerce saying waiting for parcel. Kept checking but nothing on tracking. Sent message through website with no reply. So have had to go to credit card company to get money back so still waiting. Wouldn't use this company because it's a scam.

A total con - I bought off ebay. Two plants for 32 quid were supposed to be XXXL. Turns out the pots were compared to the 1-1/2 inch saplings they sent out and one of those was sick and weak. If they make it through June I'll be amazed. Other complaints on ebay say the same about their charging for an XXXL product but sending out tiny little sprouts of plants. It's made worse by the fact that they show photos of large plants and, more dishonestly, a sketch of the plant size in that pot. Personally, I feel Ebay should ban this company from trading with them because it is dishonest and the sort of company that gives online plant sellers a very bad name. Really, please don't buy from them because they will take your money and leave you with next to nothing in return. Charlatans!

The worst experience I ever had after years of buying on eBay and many decades of buying plants online. Bought a chaenomeles in March. Arrived as basically at stick. No leaves on it, just a bare stick but I waited to see if it would produce leaves. Nothing. So I contacted them with photos to say it appeared to be dead and could they send a replacement. Contacted them politely 3 times over several days but no reply so I put in a refund request via eBay which was refused. These people should be avoided. They send out dead plants and are totally unwilling to communicate with customers. Dishonest uncaring people who are a disgrace to the generally good name of plant suppliers.

I wish I had read the eBay reviews before going ahead with my purchase. Apart from the long delay in despatch, there was a sinister outcome to the transaction. I ordered a Ceanothus Concha offered by Cheshireplants as an XXL specimen in a 3.5-litre pot. I certainly received a 3.5-litre pot, shiny black and spanking new! No label, so I must trust that I had actually got the variety I had chosen. When I went to plant the Ceanothus, the soil in the pot all fell away loosely, and what was left of the plant was evidently a 9cm specimen with very little root that had only taken up residence in the big pot within the last few days. When one buys a 3.5-litre plant, one expects a good root system, well established. A 9cm plant at £23.99 is extortionate, and one masquerading as a 3.5-litre ranks as dishonesty. Even if one generously subtracts, say, £5 for postage and packaging, the price is still extravagant. However, the real damage and grievance is the bare-faced cheating and lack of integrity of the seller.