PIURIFYWe're dedicated to redefining water consumption by combining science and sustainability for our customers' well-being. Join us in a lifestyle where wellness meets advanced hydration, making every sip a step towards optimal health.
PIURIFY (piurify.com) has 554 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing554 approved reviews, newest moderated first
Riheem
It has helped me stay hydrated and up in the morning and I love the way how fresh it tastes.
Response from PIURIFYMay 13, 2024
Hey Riheem! That's fantastic to hear! We're thrilled that our product is helping you stay hydrated and feel refreshed in the mornings. Thank you for sharing your positive experience!🤗
Paula
Excellent product and superior customer service. I had to ask for a warranty replacement and received the replacement with no fuss. Love the hydrogen water bottle.
Response from PIURIFYMay 13, 2024
Hey Paula! Thank you so much for your kind words! We're thrilled to hear you're pleased with both our product and the level of customer service you received. Your satisfaction is our top priority. Thank you for choosing us and for your support!🤗
Gonzalo
Item is well made, great taste , good price, easy to use.
Response from PIURIFYMay 13, 2024
Hey Gonzalo! We're so glad you're enjoying the quality, taste, and ease of use of our product, all at a good price. Thank you for taking the time to share your positive feedback.🤗
Marcos
White particles began to appear in my water after four uses. I followed cleaning directions but the problem continued. Only automated responses that took days from Piurify, no help at all. So I tried their discount on filters that came with my water pitcher and they were not valid. Thanks to Amazon i was able to return the product. I really wish it worked. I’m now looking into other company’s for this product.
Response from PIURIFYApr 2, 2024
Hi Marcos! We're truly sorry to hear about your experience with the white particles and the issues you've faced with customer service and the filter discount. The particles you mentioned are likely calcium deposits from the calcium sulfite filter, which sometimes releases small amounts after initial use. A simple wash under tap running water is usually sufficient to resolve this. We regret any confusion and inconvenience this has caused, and we're here to ensure your concerns are addressed properly. Our team values your feedback and is committed to improving our response times and the clarity of our communication. Thank you for bringing this to our attention. We reached out to you through email and look forward to hearing back from you.😊🙏
J.B.
The product is of good quality and I am satisfied with the way it is made. Fatigue and low energy levels can be caused by a variety of diseases for which hydrogen water may have no affect, so make sure you understand that before buying the product. I have found no research or studies that show a benefit, but that doesn't mean it will not work for you. Medical science has not studied a lot of things that seem to help people. I guess there is no money in it. You also need to be aware of the placebo effect which makes one feel better just because one is taking or doing something different. Researchers, for example, have to allow for about 5-10 percent for imaginary benefits when testing a new drug. Having said all that, I seem to feel better on the days I drink this water than on the days I don't and I do not regret my purchase. So, I am satisfied with the product and the way it is made although I still have a lot of fatigue.
Response from PIURIFYApr 26, 2024
Hi J.B.! Thank you for sharing your thoughtful and detailed review! We appreciate your honesty in discussing both the potential and limitations of hydrogen water. It's important for users to have realistic expectations based on their own research and understanding of such products. We're glad to hear that despite the nuances, you feel better on days you use the product and are satisfied with the quality and construction of the item. Your insights are invaluable and help others make informed decisions. If there's anything more we can do to enhance your experience or if you have further questions, please don't hesitate to reach out. Thank you for choosing our product!🤗🙏
LOUIS C S.
It leaked and stopped working in 3 months! Was sent a second one and the same thing happened! As a result I have to replace my kitchen counter top. The water leaked into a seam.
Response from PIURIFYApr 2, 2024
Hi Louis! We are deeply sorry to hear about your experience with our product and the unfortunate damage it caused to your kitchen countertop. Your satisfaction and reliability in our products are of utmost importance to us. We understand the gravity of this situation and are committed to addressing it promptly. Please check your email for further communication from us on how we can resolve this matter to your satisfaction. We appreciate your patience and look forward to the opportunity to make things right.🤗
Mike
Measured hydrogen level with H2 blue and got 0.4 ppm? Kinda low huh?
Response from PIURIFYApr 2, 2024
Hi Mike! We're sorry to hear that your measured hydrogen levels didn't meet expectations. Hydrogen gas is indeed very light and can dissipate quickly, which is why immediate testing after generation is crucial for accurate results. The type of water used can also significantly impact the hydrogen concentration. We're here to help address this concern and ensure your satisfaction. For further assistance, we sent you a message via email, and we hope to hear back from you.😊🙏
Customer
This was a great product and a great experience! Customer service was wonderful and helpful, they made sure that I had made the purchase and it wasn't fraud by calling me. The gentleman I spoke with was amazing and very thoughtful with all my needs.
Response from PIURIFYApr 26, 2024
Hey Ronald! Thank you so much for sharing your positive experience! We're delighted to hear that you found our customer service to be helpful and considerate, ensuring your purchase was secure and meeting all your needs. Your satisfaction is our top priority, and it's great to know our team made your experience wonderful!🤗
