PIURIFYReviews of piurify.com

Response from PIURIFYApr 2, 2024

Hi Randall! We're genuinely sorry to hear about the difficulty you've encountered with our product design. Your feedback is incredibly valuable to us, and we apologize for any inconvenience this issue may have caused. As a temporary solution, we recommend pouring water slowly to prevent the filter from falling out or make sure to hold the lid of the pitcher. This design allows for the filter to be easily replaced, but we understand that it may not align with everyone's preferences. Please rest assured, we're taking your feedback seriously and will consider it carefully in our future product development. Your satisfaction and input are crucial to us, and we're committed to improving your experience. Thank you for bringing this to our attention.🤗🙏

Response from PIURIFYMay 13, 2024

Hey Matthew! That's wonderful to hear! We're thrilled you're enjoying the product and had a positive experience with our customer service. Your satisfaction is our top priority, and we're here to support you every step of the way.🤗

Response from PIURIFYApr 15, 2024

Hi Bryan! We're sorry to hear about the issue you're experiencing with the battery life. For context, a fully charged bottle should support up to 12 cycles on the 5-minute program or 8 cycles on the 10-minute program. If your experience differs from this, we definitely want to address it promptly. Please check your email for further assistance as we aim to resolve this swiftly for you.🤗

Response from PIURIFYMay 13, 2024

Hey Segal! Thank you for sharing your positive experience! We're thrilled to hear that our support team was able to assist you effectively.🤗

Response from PIURIFYMay 13, 2024

Hi Oscar! Thank you for your feedback! We're glad to hear that you're pleased with the product overall. We appreciate your input on the battery life and are continuously working on improving our designs and features. If you have any more suggestions or need assistance, feel free to reach out. We're here to ensure you have the best experience possible!🤗

Response from PIURIFYApr 15, 2024

Hi William! We sincerely apologize for the difficulties you've experienced in reaching us. At Piurify, we strive to respond to all inquiries as promptly as possible, whether by phone or email. It's important to us that you receive the support you need without delay. Please check your email for a more detailed response from us, as we're committed to resolving any issues or concerns you might have effectively and promptly.🤗

Response from PIURIFYApr 23, 2024

Hey Gary! Thank you for sharing your experience! We're glad to hear that the purchasing process was smooth and that you're satisfied with the build quality of your product. As you continue testing the benefits of H2 water, please don't hesitate to reach out with any feedback or questions you might have. We're here to help and look forward to hearing more about your experience. Thank you for choosing our product!🤗

Response from PIURIFYMay 13, 2024

Hi Etta! Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that our customer service team could help clarify things for you and that you're enjoying the taste and benefits of your water. Thank you for your trust in our product.🤗