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PIURIFY (piurify.com) has 554 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
piurify.com
Website
piurify.com
Category
Water Utilities
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Mark my customer service rep was excellent. On top of taking care of my issues with a bottle, I like the service quality so much I bought the pitcher. I’ll always support this type of business. Thanks Mark.
Response from PIURIFYApr 6, 2025
Thank you so much for your thoughtful message, Donald! We're thrilled to hear Mark took great care of you—it means a lot to us. We're grateful for your support and so glad to have you as part of the Piurify family!😊
NA
Nancy
Found them to be soft and full body
Found them to be soft and full body. Sleeping was better than normal.
Response from PIURIFYMar 24, 2025
Thank you so much for sharing your experience, Nancy! We're so glad to hear you found the water to be soft and full-bodied—and even more wonderful that it helped improve your sleep. That’s exactly the kind of result we hope our customers enjoy.
If you ever have any questions or need support, we're always here to help. Wishing you continued wellness and restful nights!🤗
KC
kent C.
helpful with my questions with a good…
helpful with my questions with a good attitude
Response from PIURIFYMar 21, 2025
Thank you so much for your thoughtful feedback, Kent—it truly means a lot. I'm so glad to hear that you felt supported and that your questions were answered with a good attitude. That’s exactly the experience we hope to provide every time.😊
JB
John B.
Great product and great service.
Great product and great service.
Response from PIURIFYMar 21, 2025
Thank you so much for your feedback, John! We're truly grateful to hear that you're happy with both the product and the service. Your satisfaction is incredibly important to us, and it means the world to know we’ve met your expectations.😊
PD
Paulette D.
Healthy water
Everything went smoothly and my water filters were delivered very fast. Great service The water filters are of high quality.
Response from PIURIFYMar 12, 2025
Thank you so much for your feedback, Paulette! I'm thrilled to hear that everything went smoothly and that your water filters arrived quickly. We truly appreciate your support and are so glad you're happy with the quality of our filters.😊
FS
Fredrick S.
great experience
great experience. Veryj helpfu and friendly. Thank you and Semper Fi
Response from PIURIFYMar 10, 2025
Thank you so much for your kind words, Fredrick! We truly appreciate your feedback, and we're so glad we could assist you. It was our pleasure to help.🤗
KC
Kelly C.
Product as advertised. Glad I purchased
Product as advertised. Have only had it a week but have been using it alot and have had no problems at all. It does have a light feel to it compared to regular bottled water before hydrogenation. Idk if it is a placebo response but i have been noticably more awake and focused. It is super expensive imo but I am not sorry I bought it
Response from PIURIFYMar 3, 2025
Thank you so much for sharing your experience, Kelly! I'm glad to hear that you're enjoying the product and noticing a difference in how you feel. Many users report increased energy and focus, and while individual experiences may vary, we’re happy to know it’s been a positive addition for you.🤗
DH
deanna H.
Piurify Hydrogenator Bottle
I just got the Piurify Hydrogenator Bottle, today. I bought it because the company states that the device produces "up to 4100 ppb". The bottle self measure states that it is producing 3000 ppb in a 10 minute cycle. I used RO water and I measured the output at 1100+ ppb from the 10 minute cycle. 1000 ppb is therapeutic, but it is not the amount that the company states. I do understand that "up to" is the operative phrase, but the measured amount is not close to the advertised claim. At $145.00ish [on sale], I have to say I am disappointed. I want to return it.
Response from PIURIFYMar 3, 2025
Hi Deanna! I’m so sorry to hear that you’re disappointed with the results, and I truly appreciate you taking the time to share your concerns.
To clarify, 3000ppb was our initial claim before third-party testing was completed (Hence what you saw on the screen dispay). The PPB display on the device is designed to estimate hydrogen production based on the cycle and not measure it in real time. We completely understand how this might be confusing, and we’re here to help.
We want to assure you that our product has been independently tested and certified by H2 Analytics according to IHSA standards. In fact, lab results showed hydrogen concentration exceeding 3500ppb (4100ppb), verified using gas chromatography, the most precise and reliable method available.
If you’d like to review the official certification results, I’d be happy to send them to you via email. However, I don’t see an email address attached to your request. If you could kindly reach out to us at [email protected], I’d be happy to take care of this for you.😊🙏
