E W.
Dead on arrival
Dead on arrival! My device cannot be charged. It keeps showing the charging battery cycle but never reaches a state where I can start the device. If I disconnect from charging, it is totally dead showing no lights or symbols whatsoever. Do not buy. This is a poor quality control product.
Response from PIURIFYMay 7, 2025
Hi E Weber, I'm truly sorry to hear about the issue you've experienced with your device, and I completely understand how frustrating that must be. Your satisfaction is very important to us, and I want to make sure this is properly addressed. Since we don’t have your email address, we're unable to reach out directly to assist you further. Please kindly reach out to us at [email protected], and we’ll be more than happy to look into this right away and make it right for you. We’re here to support you and stand by the quality of our products. I'm looking forward to your email.😊🙏




