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PIURIFY (piurify.com) has 554 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
piurify.com
Website
piurify.com
Category
Water Utilities
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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I can notice a difference in taste. My whole family noticed. Shipment quick.
Response from PIURIFYFeb 19, 2026
Thank you so much for the feedback, Nina!
We’re so glad you and your family noticed the difference in taste, and happy to hear the shipment arrived quickly. We truly appreciate your support 💧
TH
TUDOR H.
Intend is Okay but you cannot clean the…
Intend is Okay but you cannot clean the bottle because both ends are having a small entry. Due to this reason I sent back the bottle and they reimbursed me right away.
Response from PIURIFYFeb 17, 2026
We’re really sorry to hear that — I completely understand how the design could make cleaning feel limited, especially with the smaller openings on both ends. I appreciate you giving it a try, and I’m glad Amazon was able to process your reimbursement quickly for you.
For future reference (or in case this helps anyone else reading), here’s the recommended way to clean the bottle safely and effectively:
Daily (recommended)
• Quick rinse before your first use of the day and after your last use.
• Let it dry overnight (or if not using for a while) by placing it upside down on a clean paper towel so moisture doesn’t sit inside.
Weekly (or as needed)
• Wash the bottle section with warm, soapy water.
• Important: do not get the base wet.
• To rinse the inside while the base is attached: add a little clean water, attach the base, gently swirl, then dispose of the water.
• For the outside of the base, use a soft, clean cloth to gently wipe it.
If you ever decide to give it another try in the future, we’d be more than happy to walk you through it step by step. Your feedback truly helps us improve, and we appreciate you sharing your experience.😊🙏
LH
Lanae H.
I couldn't drink our tap water
I couldn't drink our tap water, so I bought this purify for my water to cleanse it. Man when I tell you that I love this and it makes the water taste great, there is no more of that white stuff on my glass, and my kidneys don't hurt as much now.
Response from PIURIFYFeb 16, 2026
Thank you so much for sharing this, Lanae. It truly means a lot to us. 💙
We’re so glad to hear the water tastes better for you and that you’re enjoying the difference. That’s exactly what we hope for when someone brings Piurify into their home.🤗
KB
Kyla B.
Great bottle
Great bottle, easy to clean, awesome customer service.
Response from PIURIFYFeb 14, 2026
Thank you so much! 💧
We’re so glad you’re loving the bottle and found it easy to clean — and your kind words about our customer service truly mean a lot to us.
We appreciate you!🤗
ME
Mike E.
Purity is a great company
Purity is a great company. I love my hydrogenator is awesome. I make 1-4 pitchers a day. What a great product. I’ve had it for quite some time, the magnetic vortex feature stopped working a couple months ago. I email Purity and sent a short video of what it was doing and they shipped me a new pitcher immediately, no shipping no other questions asked and then they even reached out to make sure everything was working and that if I had any thing else come up don’t hesitate to contact them so they can take care of it. Great product, wonderful customer service. Thank you for your great customer care!!!!!
Response from PIURIFYFeb 14, 2026
Thank you so much for your amazing feedback! 💧
We’re thrilled to hear you’re loving your hydrogenator and using it daily. It means a lot that you noticed our customer care too — that’s always our goal.
We truly appreciate you being part of the Piurify family!🤗
LA
LA
Impressive so far..!!
So far, it has been great... VERY fast shipping... Impressive packaging, and the quality seems to be excellent.. I have been using for the last few weeks, and it has been flawless so far.
Response from PIURIFYFeb 2, 2026
So glad to hear that! 😊
We really appreciate you sharing your experience and hope it continues to serve you well for a long time. Thanks for choosing Piurify!
JA
Jason A.
Excellent Customer Service & Warranty
I have been using the Plurify pitcher for 2 years now. I use it at least twice a day and have experienced issues with the pitcher membrane wearing out twice now. Both times I reached out to Plurify's customer support who promptly replaced the pitcher. These guys really stand behind their product! Its refreshing to see a company these days who backs their product like these guys do. Highly recommend.
Response from PIURIFYJan 30, 2026
Thank you so much for sharing this, Jason! We really appreciate your long-term trust and kind words. We’re glad we could support you when needed and that our warranty gave you peace of mind. Feedback like this means a lot to our team 🤗🙏
CJ
Catherine J.
Fantastic Product! Even better customer service
The water hydrogenator is a great product and I reached out to the company with a question about re-ordering filters as well as a small defect I noticed on the pitcher and they responded SO QUICK and went above and beyond to help me. They sent a new replacement pitcher no cost and very fast. Sometimes dealing with unexpected issues can be a headache but this company made the process quick and stress-free. Very impressed!
Response from PIURIFYJan 30, 2026
Thank you so much for this wonderful feedback, Catherine! We’re really glad the product and support experience left such a positive impression. Making things quick, easy, and stress-free for our customers is always our goal. We truly appreciate your trust and support!🤗