www.piscifun.comReviews of piscifun.com

www.piscifun.com reviews

553 approved reviews, newest moderated first

Kim
Jul 1, 2024
Battery purchase
I made a purchase of a battery for my electric reel that was the wrong item. Called to explain the issue and they sent me a return label to ship it back. No questions asked! Thank you for great customer service. Kim
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Elijah V.
Jul 1, 2024
The caos xs 50 is an awesome budget reel!
The service I received was great.
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Dan H.
Jun 1, 2024
Great service
Great service and good quality reels. Rods
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Manuel R.
Jun 1, 2024
PISCIFUN 1…
QUALITY OF THE PRODUCT IS CONTINUALLY GETTING BETTER AND COMPETIVE TO SOME HIGHER BRAND FISHING PRODUCTS. WHAT IS ALSO GREAT IS THE WAY PISCIFUN KEEPS YOU INFORMED ABOUT WERE YOUR ORDERED ITEM IS AND WHEN IT WILL ARRIVE.
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Jeff C.
Jun 1, 2024
Unpleasant Experience!
I was very unhappy that I could not contact anyone to physically speak to in reference to placing my order and obtaining information. I gave up in desperation, expecting I would have to return my items if anything was incorrect assuming I could get a refund. Very unpleasant experience. This company desperately needs 800 customer phone support that is reliable. I left repeated messages per the message system with never receiving a single response. Unacceptable service.
Response from www.piscifun.comJun 3, 2024
Hello, We apologize that our customer service staff did not answer your call in a timely manner. Please do not worry, we will look into the problem and actively improve. To help you resolve your problem faster, we also contact you by email, which you can check and reply to us at any time. We will get back to you within 24 hours and help you resolve the issue. We look forward to hearing from you at any time.
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Joseph L.
May 9, 2024
all is good
i received both rod and reel. the only problem i had they shipped separately. i only had tracking number for fedex. but after contacting piscfun.com . i was able to track my reel through usps. so the matter was resolved.
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Douglas A K.
Apr 7, 2024
fishin fun !
got mt reels as promised. good looking and great reels
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Dennis W.
Apr 2, 2024
Top notch customer service and quality product
Outstanding customer service! I needed a change to my order and they responded quickly and sent the correct size spinning reel. The product itself operates smooth and I’m excited to take it out on the water.
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