Terra C.
Great phone
Great phone! It is perfect for kids! It gives them the freedom to have a phone with the things they need without all of the stuff they don't need!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Terra C.
Great phone! It is perfect for kids! It gives them the freedom to have a phone with the things they need without all of the stuff they don't need!
Kristi
Pinwheel has been great for us! The glitches we've had have all been fixed quickly using the online chat customer service. We've been very happy so far!
Concerned D.
Great concept to teach kids how to use the phone as a tool. Excellent features to keep the kids safe, approved contacts, apps, no internet, social media. I didn't give it 5 stars since there has been some bugs and issues with the phone that was quick resolved by PinWheel. It's a young system that is going throw growing pains. For the caregiver portal there is no alerts if your child trys to add a contact. Request Apps page is not up today. Most of my annoyance has to do with the back end system not the phone itself.
Carrie B.
Amazing phone and amazing support. Keep it up.
Toni H.
Thumbs up!!! They are there for you!!!! Pinwheel is a start-up company that is a new vision on an operating system that grows with your child and prevents addictive content of apps like SnapChat and Facebook but, still allows a kid to have a real phone with a camera and music like spotify and other fun learning apps. This operating system also allows parents to grant permission for all individuals who can contact your child and whom your child can contact. It is great. It is a start-up so, they are constantly learning and evolving and with that....there are some hiccups. But, the amazing silver lining is they have this incredible, friendly customer support team that you can reach out to via the their chat function. They ask you what the issue is and they immediately try to diagnose it and fix it. No matter what, they work on your issue and fix it. I am so impressed with how if there is an issue, I can always, ALWAYS rely on the fact that this customer service team is there for us and will fix any issues!!! I even know some of the technicians by name and they know me. They keep all the notes from your previous contacts so, they really know how to just jump in and fix things. They are an amazing company and the phone is so perfect for my children. It is their first phone and they are 14 and it is a real phone and does all the real phone things that they want...minus the apps that can be harmful and addictive.
Jacqueline K.
Fantastic experience so far! Thank you so much for this product.
Response from Pinwheel Kids PhonesMar 4, 2021
Hey Jacqueline! I'm so glad that we're delivering a fantastic experience for you AND your kiddo! You guys are the best part of Pinwheel!
Aaron L.
Love the whitelist of contacts!
Response from Pinwheel Kids PhonesMar 4, 2021
Hi Aaron! Totally agree with you! It's crazy to see a lot of these kid-friendly programs NOT include something to block unsavory contacts, especially with the prevalence of recycled numbers, one of our kiddos got the number owned by a porta potty company previously and that was... interesting to say the least.
Darian
Pinwheel is great. My nieces (age 8 and 10) love having a phone, and I love that they are only able to use it for things that kids need. The no internet access and no app store were really big draws for me. We have had the phones for about 2 months now and they are wonderful.
Response from Pinwheel Kids PhonesMar 4, 2021
Hey Darian, we're glad you like our features and phone! I hope for many more months of wonderful Pinwheel experiences with you!