Mike
Thanks!
I appreciate the prompt, friendly, and effective help you gave me. Thank you!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mike
I appreciate the prompt, friendly, and effective help you gave me. Thank you!
Katie
Any time we have had questions, needed help fixing something or just wanted to know something, the amazing guys and gals at Pinwheel have been on top of the ball and super kind in their responses. We are very happy customers and 20/10 recommend!
Jefftobra H.
Helpful, friendly and very knowledgeable ... clear, concise directions that were easy to follow!
Renato
I was having problems activating the SIM on my son's phone. Chen B. helped me through it. It might have taken a lot longer than I hoped for, but Chen was very thorough and exhausted all the possible solutions. In the end, the problem was solved, and now the phone works. Thanks!!!
Ronald S.
Support is top notch!!!
Christy M.
So so many issues.Time changes randomly to wrong zone. Always something wrong with the phone. No GPS tracking. Paying for Bark but it doesn't work. Life360 doesn't work. A yr with no resolution or improvement. Tech support finally said it's just this type phone that doesn't work. It's the phone they sell! Why would you continue selling a phone that didn't work? They offer no replacement or compensation.
Nav K.
Julia O was Very helpful and very fast!
Amber Nickels E.
Julia was informative and helpful. I was looking for information on a replacement so she could have been pushy to make a sale, but she wasn't. I appreciated that since I wasn't sure what direction I wanted to go. Thank you!