Starla R.
Website is easy to use.
Website is easy to use.

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Starla R.
Website is easy to use.
Mike H.
Text app wasn't working and the service agent solved my problem quicky
Jen
Was locked out of daughter’s phone. Helped me navigate around the issue in a patient and kind manner
Taylor P.
Pinwheel support chat has been excellent. Techs get connected almost immediately and have been very knowledgeable. Additionally, they communicate with empathy throughout the process
Michelle
The agent who answered my call, Mark, was very efficient and helpful with handling my request to re-new my Pinwheel subscription. Mark was informative, polite, and provided all of the things I needed to know for the renewal to be successful. I am aware of the next steps, which is extremely helpful. I would be thrilled to have him help me again in the future. Nice find with this one! Good customer service agents are hard to come by.
Crystal K.
Chen was very helpful and friendly and responded very quickly.
Landon B.
couldn't remember the login for the Caregiver portal. Chen was awesome and helped me figure it out. Chen was calm and nice to work with.
Cara J.
Solved my issue very quickly! My son forgot his screen lock password and customer service was able to delete that requirement so we could get into the phone. They are always super nice and helpful!