PinnacleluxuriesReviews of pinnacleluxuries.com

DO NOT BUY FROM PINNACLE LUXURIES, a lesson learnt, which I would like to share with everyone. Please ensure before you buy anything online that you do your research and read reviews of the product and company before submitting any payment. Pinnacle Luxuries are a classic example of an online company which is just set up to scam you with a cheap product, clearverly advertised as as an expensive luxury item, but in fact is just a very cheap product you could buy at a fraction of the price at your local market store. I purchase a expensive Titanium watch strap from them for a Samsung 6 watch, but was sent a cheap poor quality stainless steel strap which did not even fit the watch. Despite many e-mails' asking for a refund I have received no communication back from them. No contact phone number to even try to speak to someone. Portrays to be an American site and I had to pay for the product in US dollars, but actually the goods come straight from China. A total rip off and scam.

I purchased a premium Samsung s24 phone cover and received the cover for the much larger S24 Ultra. I reached out to Pinnacle and they provided an automated response to process the refund however the order number reflected in the confirmation from their payment system processor is not the same as Pinnacle’s order number. I reached out again and have not received a response. Poor communication and customer service follow up

I bought a "titanium" samsung galaxy 5 pro watch band 10 days ago. It's painted and the paint is already chipping off. I can get the same or better quality of band for a quarter of the price. The picture is very misleading. Central portion of band looked anodized in photos but in reality is a matte paint that was haphazardly applied.

Wish I could give Zero stars! And certainly wished I had seen reviews of this scam of a company before giving them my money. I ordered a band for my Apple watch... received the band, but it's not as pictured and I need to return it. I have emailed every email address I can find and sent notes to customer service thru their website and have gotten NO RESPONSE over the course of several weeks. And of course, there's no phone number to call. TOTAL SCAM!

Pinnacle has the best Apple watch and Samsung watch bands I have found. My wife has an Apple watch and I have a Galaxy watch and we have been loving their great quality watch bands for over 3 years now. Highly recommended

I really wish I could leave no stars. This company are crooks plain & simple. I purchased a titanium 20mm wide link bracelet for a galaxy watch 6 classic. They sent me a steel maybe 16mm wide bracelet that looked nothing like what I purchased. Then refused to refund my money. Currently going through long process of getting back my money in full. Horrible Horrible business. Just out to make a buck & screw over whomever in the way.

Several months ago, in January 2024, I found myself in need of a sturdy case for my new iPhone 15. After some browsing, I stumbled upon a product from Pinnacle Luxuries that appeared promising. The images showcased a sleek design, and the price seemed reasonable, so I decided to make the purchase. However, upon receiving the item, my hopes were quickly dashed. The case was flimsy, constructed from cheap plastic that offered little to no protection for my phone, especially in the event of an accidental drop. Determined to address the issue, I attempted to contact Pinnacle Luxuries, only to encounter frustration at every turn. Their lack of a phone contact option left me with no choice but to use their online form, which proved to be a dead end. Despite my repeated attempts to reach out since January, totaling at least five messages, I've yet to receive any form of response. Each message included all the relevant purchase details, including my contact information, but it seems they have deliberately chosen to ignore my inquiries. In a last-ditch effort to resolve the situation, I took it upon myself to return the item, at my own expense, with the expectation of a refund as advertised by Pinnacle Luxuries. However, my efforts were in vain, as the company not only received the returned item but also chose to disregard me entirely, keeping both the case and my hard-earned money. The conduct of Pinnacle Luxuries extends far beyond mere unethical business practices; it borders on criminal behavior. By deliberately misrepresenting their products and failing to address legitimate customer concerns and returns, they are engaging in fraudulent activities. While the financial loss amounts to approximately $75, the emotional toll is immeasurable. It's a sense of betrayal and humiliation, having wasted valuable time and energy attempting to communicate with a company that shows no regard for its customers. In my view, this egregious behavior warrants immediate investigation by regulatory authorities, such as the Better Business Bureau, to prevent further exploitation of unsuspecting consumers. Reflecting on this experience, I deeply regret placing my trust in Pinnacle Luxuries and wish I had paid heed to the warning signs provided by negative online reviews. It's abundantly clear now that my ordeal is not isolated, and countless others have fallen victim to the deceitful practices of this company.

Sent me the wrong size watch band and won't even respond to emails to solve the problem... Do not recommend this place for anything...