Pinnacleluxuries is listed under Computers & Phones.
Pinnacleluxuries (pinnacleluxuries.com) has 139 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Suresh M.
Very disappointing experience. My order (#253753985) was canceled & the refund was officially approved, but I never received the money. Despite multiple emails, I only got repetitive responses with no proof of refund or resolution. It felt like unnecessary delays and poor accountability. I would strongly advise others to be cautious when dealing with this company.
Randy
I ordered a phone case from Pinnacle Luxuries, it did take awhile to arrive but I love it. My problem is that the glass cracked and I've tried to order a new one and no one will respond to me. I've tried repeatedly to reach out to them without success. I know in general customer service isn't a thing anymore but I'm still disappointed.
Stacey
Wrong item delivered and I have to pay them to return it. I ordered the crossbody bag in National Style (off white with a mosaic design). The delivery was super slow and when it finally arrived it was a completely different bag - "Periwinkle" (grey with flowers) and not even the size I ordered (the one I ordered was supposed to fit a 15" laptop, the bag I received was tiny). I requested a return and they give me "permission" to return it if I pay a $8.24 restocking fee and a $10.73 return postage fee. They send me the WRONG item and it costs me $$$ to return it. STAY AWAY from this company, it appears to me that they company is running a scam rather than actually selling a product.
T M.
Would give zero if I could. Ordered what I thought was a high end crystal watch band. Received a cheap knock off - found same band elsewhere online for about $10 - pinnacle luxuries sold for closer to $100 end. Tried to return and followed all their return procedures. NEVER got the refund. Never heard anything further from them. So they gave my money AND they have the merchandise which I returned through USPS. Have started a dispute thru my bank. Hopefully bank will provide the credit for the unnreginded return merchandise. Bottom Line: THIS IS NOT A REPUTABLE COMPANY - BUYER BEWARE!
Fred P.
I ordered a watchband. It took a few days longer than I expected however Sophia at customer service kept in touch with me and assured me that my band was on the way. I am writing this review as it appears that there is some scams out there pretending to be this business. Other than the shipping delay I have no issues with this business. The band is of good quality and was easily adjusted to fit my wrist.
Cedric
How does a company like this even exist.....why are they not shut down. I ordered sunglasses, they send me the wrong color. The glasses are fine for the price. I contact them on their refund page. It was great they were going to send me a return label to send the wrong pair back and then send me the correct pair. Before I can receive the return label, they want to charge me $18.00 USD (wtf) I am not paying more money for these glasses. When they made the mistake, take responsibility and send me the glasses I ordered. Someone has to regulate these pop up companies just trying to make a quick buck but the rest of us suffer. Thanks, from your one time customer
William B.
Wish I had seen this page earlier. Feel foolish that I was scammed also. Received an email from them telling me my order was on the way but more than two weeks later nothing has been shipped. Contacting credit card company to hopefully get a refund. Do Not order anything from this company!!!
Greatness F.
As a new customer my advice is to never trust this brand..they will take ypur money and run off, they are nothing but a THIEF SCAM .... AVOID THEM ASAP!!!!!!!!!!
