Quang N.
Fast and safe
Fast and safe. A support person named Tracy Vu is really cute!

PingPong provides marketplace sellers and entrepreneurs global solutions for controlling their domestic and international funds. A PingPong account enables companies to significantly reduce their costs when receiving or making international payments - all on a platform that helps increase operational efficiencies, saves time and allows sellers to manage their business profits from a single source.
PingPong Payments (pingpongx.com) has 337 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Banking & Money · Woodland Hills, California
Excellent

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Excellent
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Excellent
337 approved reviews, newest moderated first
Quang N.
Fast and safe. A support person named Tracy Vu is really cute!
Sandeep K.
see the dashboard inside is too old and vcc dont work on main sites and when payment process starts ..merchant sends otp but pingpong has to setup for recieving otp and hence it always gets declined
Serhii
Everything was quick and easy, great service!
Antony
I made a mistake when did withdraw my balance. Instead of withdraw, I did transaction to email. It's showed pending since 3 days ago and still pending. I read the FAQ and found that it would automatically cancel after 24 hours. But right now, at this moment, it's still pending. I want to cancel the transaction but no option for me. I opened live chat, and no one answer. I send email to support, no one reply either. I call the number, and it said number's not correct. That's suck! Terrible experience! Stay away with this company. Pingpong team, check my Client ID 102307080010064123 and my Transaction ID: S01202307260449170863726.
Response from PingPong PaymentsJul 28, 2023
Hi there Antony, Thank you for taking the time to share your feedback and rating on Trustpilot. We truly appreciate your input and value your business. We sincerely apologize for the inconvenience and frustration you have experienced with our customer service. We understand that communication is a vital aspect of providing a positive customer experience, and we regret falling short of your expectations in this regard. I have looked into this trasnaction and your account and it looks like we replied to your ticket and livechat a couple hours before you posted this. I also checked our voicemails to see if I could find your voice message but I did not find any. Please be assured that we take this matter seriously, and we have taken immediate steps to address and improve upon the issues you have raised. Your feedback will be shared with our team so that we may learn from this experience and make the necessary changes to ensure better communication moving forward. Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. Your feedback is invaluable to us as we continuously strive to enhance our customer service experience. If you have any further questions, concerns, or require additional assistance, please do not hesitate to reach out to us. Our customer service team is always ready to help. Thank you for choosing our company, and we look forward to the opportunity to serve you better in the future! Warm Regards, PingPong Support
SAJID R.
it is easy to use and all the data is safe. it is secure for all the markeplaces in low fee.
UNIPRIME L.
PingPong is your gateway to global connectivity, serving as your international partner and problem-solver. It empowers you, enhances your corporate image, and unlocks your networking potential. I wholeheartedly recommend it. I foresee that soon, every entrepreneur will be part of the PingPong community. So, seize the opportunity and join early. Thank you, PingPong.
Zomer Y.
I have been using online payment methods for 10+ years. paypal payoneer wise and tons of other things. the customer support and the ease of use with Ping Pong its like driving a lambo, after you had a toyota. super fast response. super easy website. i would put 10 starts and not 5 if there was an option !!! HIGHLY RECCOMENDED !!!
Quân Anh T.
Really helpful services and quick response to solve any problem...my business can't grow without Pingpong. Thank a lot!.