Pingo.comReviews of pingo.com

I run a voip blog and I posted about their onebuck offer. My readers trust me and few of them registered for Pingo's services. It so appears that none of them could get their accounts activated. Moreover, one guy was charged $5 even though the coupon code onebuck was supposed to get them $4 off that is they should have been charged just $1. Update: Pingo replied to this complaint and I am glad my users got their respective accounts back. However, when I contacted the user [email protected] I was told he was charged $5 and not $1 as the coupon code onebuck should have worked. Also, no referral bonus for me? I could care less about my bonus as long as my reader gets his $4 back.

Don't EVER go with this company, Pingo.com. It takes DAYS for a simple 20-dollar credit to be processed, so NOTHING is instant here. Additionally, customer service is, of course, out-sourced to India so you can bet on shoddy customer service and language barrier Heaven if anyone even answers the phone. I am EXCITED to end a dispute with Pingo.com, as I have 20 dollars floating in non-appended/unapproved purgatory ever since Monday - calling them only awarded me that MAYBE my credit would be approved on FRIDAY of the same week. FIVE DAYS TO APPROVE A MEASLY 20 DOLLAR CREDIT?? I asked for a refund and that will take 5-10 business days to process now. There is NO notification anywhere on the website that warns the user of extensively long approval waiting periods and call quality SUCKS. DO NOT GO PINGO EVER!!!

i signed up for pingo onebuck promotion on 13th January 2010.I send my details to pingo verification number but my account is still not activated.When i try to login i get the message invalid account.

I've had Pingo for a long time (few years) and really never had any problems. Until today. I have been trying for over 5 hours to make a call. It was total static and no phone ringing on the other end. Finally, I did get a ring but there was still so much static it didn't matter. I called Customer Service twice, but no solution. 12/29/2009 Update - I have just emailed Pingo to request a refund of my balance and close my acct as I am still unable to complete a call from FL to CA.

Worst card ever I spent a hundred or so dollars with the company at first the card worked ok but now for past 2 weeks I call and my girl does not hear one word. I complain and no credit for the garbage service. If you are here looking for a card I would say try nobelcom.com my experience with them is that the rates they advertise do not include tax but the clarity of calls is unmatched. Good luck stay away from pingo like it;s the plague. Mark Marcus Melrose Park Il

Pingo Complaint On Oct 21, 2009, I signed up for Pingo service under the ad banner of Start Calling for Free Now! Take 2 minutes to Sign Up $5 bonus* on $10 sign up $10 bonus* on $20 sign up They got my personal info, including my credit card number along with an order for $20.00 calling card. I have not been able to use this service, and the company has refused to honor this offer advertised on their website. Tomorrow I will make the journey to a branch of my bank here in Brazil to dispute any charges from this company. As far as I can see, this is nothing but a hoax and a ripoff of credit card numbers.

It been well over 15days since I signed up for calling card service & my $20 which has been charged to my credit card has not been applied to my account yet. More over I've been just given $5 as sign-up bonus instead of $10. I've mailed the customer support several times but no reply. I'm going to take strict actions against this as its of no use. People please be aware & stay away for it. They will just rip your card off & you'll get nothing. Its my second review here. This thing is a useless crap. For the customer service that replies here. Please refund my money back to my credit card. I need my money back or I'm going to file a case against this company. FOr your information last four digits of my ac no is 8008. Please refund my money.

First off, let me state that I am a certified ISO 9000, CQA Auditor and have been performing quality audits of companies for well over 10 years. This is the worst service I have ever encountered. We received an e-mail that stated that for the month of September we would receive a $5 credit for every $10 we spent to recharge our account. We paid the money but the credit never came. When I called customer service to make an inquiry I came across a very rude agent who had to ask me multiple times to repeat my information (language barrier). He then told me that it was my word against theirs and that they were not required to apply the credit unless we could send them a copy of the e-mail. I asked him if the e-mail was sent to all customers. He said yes. I then asked why we had to provide to them an e-mail that was sent to everyone? I asked if he could see the transaction of the re-charge. He said yes. I then said, "if the transaction occurred in the time period listed on the promotion, why was the promotion not automatically applied? He said it is suppose to automatically apply but that our account may not have been eligible. Scratching my head I decided to bite, "ok, why is it not eligible?" He said, I dont know, you will have to send us the e-mail to be sure. Does that make any sense at all? I then asked to speak to a supervisor. He told me that a supervisor was not available but he was the lead. He then began to berate me and speak over me. I told him I was the customer and he needed to listen to what I had to say and address my concerns, not speak down to me as if I were a criminal. Understanding I was getting nowhere I decided to hang up and try another agent. Interestingly enough, each of five times I called back I got the same agent answering the phone. There was a delay each time while I was on hold but the probability of getting the same agent each time should not be this high for a company with more than 2 agents. My advice, stay away from this company. They are skimming