Nigglyone
Brilliant customer service
Returned two year old 3 and 7 wood G410s that had gone rusty, even though I never leave the hardcovers on. They cleaned the 7 wood and replaced the 3 wood. I cannot fault their customer service.
PING is an American manufacturer of golf equipment, based in Phoenix, Arizona.
PING (ping.com) has 50 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Nigglyone
Returned two year old 3 and 7 wood G410s that had gone rusty, even though I never leave the hardcovers on. They cleaned the 7 wood and replaced the 3 wood. I cannot fault their customer service.
Andrew R.
Customer Service you expect and more. Unfortunately one of the weights has dropped out from my i20's which I got from Ping 15 years ago, today I went to their UK Factory and it was replaced for me in 20 mins. Not many companies would still be helping people 15 years later. Big Thank You and I'll be sticking with Ping products in the future.
Bob M.
I made one phone call to Ping Customer service, and i explained the issue i was having (the shaft was loosening from the hozel). They emailed a fed ex label and I shipped them back, and within 1 week I was playing with them again. They did a fantastic job and they all looked brand new. I bought them about 2 years ago.
Randy K.
Long time Ping customer. Weight on rear of my G425 driver broke off. Took club into my retailer (Modern Golf). Two weeks later receiver a new G425 from Ping. What more could you ask for. Great to see a company stand behind their product. Thanks Ping and Modern Golf.
Clive B.
had a bad fitting of Ping P710 irons returned directly to Ping Europe , who altered my irons from green dot to blue dot. only charged carriage!! and turn around door to door 5 working days !! Fantastic A1 service thank you!