PINGReviews of ping.com

Driver less than a year old suddenly broke, not a big deal but I reached out to warranty claims to get the process started and was told I'd hear back in 48 hours. It's been 7+ days with no reply, the company is completely non responsible and meanwhile I cannot play golf. In the future I will spend my golf money with companies that are responsive to their customers, and will advise others to do the same.

I bought new Pings and havre GLE3 ladies clubs, I was fitted for them at Affordable golf, spending over £2k. I love the clubs and they play well, however, I am really disappointed with the rusting on the clubs, all of the woods have rusted and they are only a few months old, they have not been left in damp conditions after play, PING believe they have, the customer care has been less than satisfactory, Customer Service advised that they don’t deal with the customer, only the shop the clubs were bought from - some customer service!! They have offered to take the clubs back and cleaning them, my concerns is is this will happen again, as well as being left without clubs in the playing season, Ping don’t want to acknowledge this. I would not advise buying new Pings and ladies GLE3 until this get this issue resolved.

9 iron snapped in half and contacted customer support. Took 2 months to get answers and said they were updating software so wait time will be 4-6 weeks (not including the 2 months of responses). Didnt use my 9 iron this whole golf season.

Ping says my shaft isn't covered under warranty. So I purchased a PING drive just over a year ago for £550 with a two-year warranty. The shaft snapped during a recent medal competition. The club was returned to the shop to claim on warranty, but Ping pushed back on the claim. Not impressed, especially after spending this amount of money. On the bright side, the ball landed in the middle of the fairway, an 8 iron on the green, and a 2 putt for a par. Joking apart, my new driver won't be Ping. David Leaf - 07427445834

My credit card is being used by this exact company for $0.01 to check if card is available for use! Blocked my card. Thank god I was awake a midnight on a sun night!

Bought a g430 driver in April 2023, the shaft snapped in December 2024. I haven't abused this driver, just normal use. Ping customer service won't even reply to my emails. Shocking quality of driver shaft and even worse customer service.

Their website says they are known for customers service , well they are not. Pretty much stock answer , we don't sell clubs , so we can't help you ... Fitted wrong and the manufacturer will do zip to assist Run , don't walk to another supplier

Bought a ping putter used about 10 times and took great care of it. Alloy started corroding and paint blistered and fell off. Really poor quality. Neither ping or Snainton Golf were interested. Won't use either again