Pierre Money MartReviews of pierremoneymart.com

Steve helped me get the car I wanted in the budget I needed. Thanks!

Good good good

Quick shout out to Jenell! This company has a real asset in her. She was helpful, kind, and informative. Jenell worked patiently to get the best offer for me. Not to mention, I had a user error in the vehicle and she assisted me perfectly with no hesitation. Also, I can't forget Peter. This is my second car from this company. Peter took the time and patience to assist me during close to closing time. He remained helpful and calm during the entire process. Remember these names. They are awesome!! Thanks again!! HLJ

Hello, husband and I had such a great experience working with Peter Beheshti, he really helped us out throughout with his professional skills and people to people relations really made us gain the confidence to close out a deal. I highly recommend this place especially having to work with such a professional, broad minded and very kind person like Peter. He made us feel very comfortable and he gets the job done.. THANK YOU so much PETER may your success and achievement continue to flourish throughout your journey of business.

I met with Max, already thinking in my mind how much I hate car dealerships. Within the first few minutes I realized that this was gonna be a positive experience; which it was. He was very patient and knowledgeable about all aspects of the process. Thanks Max!!!!

I was so nervous when I walked in due to my credit but the warm and friendly welcome that I received from Max and David was unbelievable. They made sure I got a vehicle that I like, within my budget and affordable monthly payments. Max and David are great people to work with, great customer service and very friendly. Thankyou so much, keep it up.

Peter was wonderful!! He was upfront about my options and describing the process. He found me a vehicle that was exactly what my fiancé and I were looking for. He even met my fiancé after hours to complete the paperwork. The finance manager did an amazing job at finding us the best financing to keep us within our budget. Extremely grateful and will return for my next vehicle.

Traveled 180 miles after confirming with Peter that my friend had a pre-approval. Two days prior, my friend confirmed that they understood I would only be available for an hour and a half and wanted to confirm as I didn’t want to waste a long commute to get nowhere. Upon arriving, we were passed onto another sales rep, a woman named Jenell. Given I wasn’t expected to be passed onto someone else, I expressed to her my friends requirements that the vehicle needed to be all wheel drive and reliable. After several attempts for her to simply show me the vehicles he’d be approved for, I never got a clear answer from her. I then attempted to ask her a price of a vehicle. She said she didn’t know and that the bank decides this. WAIT - a car dealership who specializes in buying and selling vehicles however, her less than adequate answer that the “bank decides”...well I know better than that. I then expressed I would put a down payment on the loan and suddenly she stated she was looking at putting him into a brand new car. Wait...did she ask me if he wanted that or even share any price point or payment details? Nope - left that out. Then, it became how she was going to get him financed on a 2012 Acura with high miles. Huh? I then stepped in and explained that he wasn’t going to pay a high payment for a nearly 10 year old car to breakdown. She then responded with: “I guess this isn’t going to work out. It’s not like he has good credit.” Wait...what the hell just hit me in the face? She then said: “I don’t want to waste my entire day on this deal.” I then realized how she felt and instead of her doing her job and listening to her customers requests, I was an inconvenience to her. Had she just given me the options of vehicles my friend could potentially qualify for, when I had asked from the start, just maybe she’d have a satisfied customer. I then gave them five more minutes and she said: “sorry, we just can’t help you.” So, remember the hour and a half I expressed days prior and today? Well, I spent 2.5 hours and got answers that might work for some uneducated, willing to get taken by a sales person, kind of lady...but little did she know, I would be sure to express this horrible, waste of time experience, for others who may feel they are in the same situation as my friend. And to top it off, only 2 of their employees wore a mask and the remaining 5+ walked freely WITHOUT MASKS! No hand sanitizer and no clean pens. And for the owners of this dealership, I am aware that businesses get fined for not following the state’s mandate, you may want to change how you operate safely during these times. And while your at it, let Jenell know she should vap outside the building and not at her desk for customers to see. Another observation during my 2.5 hour experience: Jenell and Peter seem to have the most sales on the sales board at the managers desk, which was surprising to me given my poor experience. Maybe those customers weren’t willing to speak up about their experience. Well, I am speaking up for my friend, my experience and those who may not have been willing to rate their experience. I even stopped by on my way out to tell Peter how deceiving and disappointing this visit and experience was. He told me he’d call my friend after he spoke to his manager. Guess what, no call. So instead I went to my new friends at North Bend Chevrolet - financed within 1.5 hours and same down payment on a 2017 vehicle with 50k miles. Go see Chris or call him at 425.888.0781. What a difference in commitment to satisfaction and professionalism! Pierre Money Mart of Lake City Way - I truly hope you can make the improvements to your establishment to serve your customers and not just hand them what they are not asking for.