Pierre Money MartReviews of pierremoneymart.com

DO NOT BUY A CAR HERE! These people commit FRAUD every day! We bought a car and purchased GAP insurance with the car loan. One year into the loan the car was rear-ended and totaled. We contacted Pierre Money Mart multiple times to get a copy of the gap insurance paperwork and we were promised that it would be provided. After months of contacting them, dozens of promises and excuses with NO follow through the commercials stopped running and they stopped answering the phone. I had assumed they went out of business. These guys took our money and REFUSE TO PAY! Don't be the next victim!

All sales pump you up to get u can then when it doesn't work they dint even call to tell us they keep u u hanging don't shop here they lie

Wish there was an option for rating negative zeros. this place is terrible has extremely deceptive business practices targeting people that have little options and thinking that everyone that comes in there is desperate Peter had lied to us about a bank approving us for a loan on a vehicle because he wanted to mark up the loan amount and interest rate so he could make money because it was a zero down purchase. I know this because I called the bank and asked them and they told me that they approved it and never heard anything else from Pierre money Mart. The bank also confirmed that they don't charge extra fees for using an ITIN number. they told us that we had to pay $740 a month for 84 months For a $17,000 car . he told us that because my friend was purchasing using her ITIN instead of a social that the bank was charging more for that and the interest rate was well over 20%. and the bank approved her for 10%. my friend Who use her ITIN to make a purchase for the vehicle has a 790 credit score which is well more than efficient enough to purchase a vehicle zero down with Attractive financing terms. he kept changing the terms and the necessary documents required, and all the information around right before we were to finalize or sign something. we also advise that we did not want any of the extras no warranties no nothing except for gap insurance that we were going to purchase through our car insurance and he ended up throwing it all in anyways, and then saying that he could not remove it once sign, which I also found out is a lie and can be removed even after a contract is signed . She never even got a copy of the contract after signing in the keys were given out a week goes by and still no copy of the contract and the bank not receiving any copy of the contract as well. everything about this place was shady Katie who has an attitude problem should not be working in that field. If she can't handle her emotions dealing with customers that whole entire place is sketchy shady and really I don't understand how they're in business and have the rating they do on this site when all of their reviews are bad terrible place do not buy a car here run away fast .we ended up, bringing the car back and dissolving the loan if they were just be honest with us and offered us a fair interest rate and payments per month for making us pay $63,000 car overall we would've been happy to make a purchase there do not go stay away. They are deceptive crooks and they will lie to get your money because they think you're desperate i've already contacted the attorney general and file the complaint

Oh lord , worst ever , they asked for all my personal info , then did nothing , when you call they lie , hang up, never get back to you , I’m making a claim.with attorney general , they even said they have to ask people to try to give good reviews cause they are so bad , just listen don’t go there

Bought a 2015 Jeep Grand Cherokee 5.13.2022 and on 06.28.2022 the transmission started having issues on 509 while I was with my kids. I called the dealership, spoke to christian and was told that they only provide 90 day warranty on vehicles that are under 100k. My vehicle had 110K and was told because my vehicle was over mileage and because I didnt take the extended coverage they couldnt help me. I am a single mother of 3 and had a hard enough time getting a vehicle in the first place. I made one payment on the car, now I am without a vehicle literally 45 days after my purchase. This is insane and the fact that they didnt offer any help because I declined the extended coverage is ABSURED. Preditory company is what they are. They kept running my credit until someone took me and its not like I can go and get another car. Peter in finance said that it was pointless for me to accept the ext warranty because it would be void once the vehicle hot 150k in miles. 06.29.2022- learned that there is an safety open recall on my vehicle regarding the transmission shifting gears while driving on its own. Reading WA state laws says that all recalls on new and used vehicles myst be performed PRIOR to being sold edpecizlly when it affects the safety of the vehicle. The Safety Recall U63 / NHTSA 18V-332 Reprogram Powertrain Control Module explains what issues the transmission has and it could potentially cause an accident. Pierre money mart did not do their job and did just enough to sell the vehicle. I am in the process of getting a lawyer to pursue further action and have reported this to the AG. Enough is enough and I will not be stuck with a safety hazard vehicle and risk my life, my family’s lives, nor the lives of other people. TAKE YOUR MONEY ELSEWHERE AND BUY A CAR FROM A DEALERSHIP WHO ACTUALLY CARES!!!!!!! P.S- they refuse to issue me a new temp tag because peter says my plates were mailed out but dept of licensing and bill pierre title says my registration and plates are not ready… GET YALL $h!t together!!!!! I am out here riding dirty with no plates and expired temp tag! What a way to do business

This company is awful. I am working really hard to clean up my credit and basically start over. Well I thought when they called and said I was approved that I was getting a second chance. They never even showed me a vehicle they wanted my bank statements emailed to them and I guess because I was on pua unemployment buying a car is fraud of some sort. I am starting a new job and this guy comes out holding my paperwork and says this is all fraud. I really needed a vehicle but more than that I needed that second chance to help me on this tough road of putting my life back together. But instead he accused me of fraud and I don't know who he thinks I frauded but I walked away angry and embarassed. I wish people would make their intentions clear. I thought I was there to buy a vehicle or get financed for a vehicle. But these guys were on some very juvenile but still very hurtful program. Well Mr Daniel with too much butt gutt I will still get a vehicle and keep forging on fixing my credit and putting my life back together. You had the chance to do right by someone but you chose to be a snake good luck with that.

Traveled 180 miles after confirming with Peter that my friend had a pre-approval. Two days prior, my friend confirmed that they understood I would only be available for an hour and a half and wanted to confirm as I didn’t want to waste a long commute to get nowhere. Upon arriving, we were passed onto another sales rep, a woman named Jenell. Given I wasn’t expected to be passed onto someone else, I expressed to her my friends requirements that the vehicle needed to be all wheel drive and reliable. After several attempts for her to simply show me the vehicles he’d be approved for, I never got a clear answer from her. I then attempted to ask her a price of a vehicle. She said she didn’t know and that the bank decides this. WAIT - a car dealership who specializes in buying and selling vehicles however, her less than adequate answer that the “bank decides”...well I know better than that. I then expressed I would put a down payment on the loan and suddenly she stated she was looking at putting him into a brand new car. Wait...did she ask me if he wanted that or even share any price point or payment details? Nope - left that out. Then, it became how she was going to get him financed on a 2012 Acura with high miles. Huh? I then stepped in and explained that he wasn’t going to pay a high payment for a nearly 10 year old car to breakdown. She then responded with: “I guess this isn’t going to work out. It’s not like he has good credit.” Wait...what the hell just hit me in the face? She then said: “I don’t want to waste my entire day on this deal.” I then realized how she felt and instead of her doing her job and listening to her customers requests, I was an inconvenience to her. Had she just given me the options of vehicles my friend could potentially qualify for, when I had asked from the start, just maybe she’d have a satisfied customer. I then gave them five more minutes and she said: “sorry, we just can’t help you.” So, remember the hour and a half I expressed days prior and today? Well, I spent 2.5 hours and got answers that might work for some uneducated, willing to get taken by a sales person, kind of lady...but little did she know, I would be sure to express this horrible, waste of time experience, for others who may feel they are in the same situation as my friend. And to top it off, only 2 of their employees wore a mask and the remaining 5+ walked freely WITHOUT MASKS! No hand sanitizer and no clean pens. And for the owners of this dealership, I am aware that businesses get fined for not following the state’s mandate, you may want to change how you operate safely during these times. And while your at it, let Jenell know she should vap outside the building and not at her desk for customers to see. Another observation during my 2.5 hour experience: Jenell and Peter seem to have the most sales on the sales board at the managers desk, which was surprising to me given my poor experience. Maybe those customers weren’t willing to speak up about their experience. Well, I am speaking up for my friend, my experience and those who may not have been willing to rate their experience. I even stopped by on my way out to tell Peter how deceiving and disappointing this visit and experience was. He told me he’d call my friend after he spoke to his manager. Guess what, no call. So instead I went to my new friends at North Bend Chevrolet - financed within 1.5 hours and same down payment on a 2017 vehicle with 50k miles. Go see Chris or call him at 425.888.0781. What a difference in commitment to satisfaction and professionalism! Pierre Money Mart of Lake City Way - I truly hope you can make the improvements to your establishment to serve your customers and not just hand them what they are not asking for.

This says to share my honest review so here it goes. I actually would have given no stars. It took 2-4 weeks before I actually made it to this location as I live over an hour away. I recently even received a phone call saying things changed because of a positive change in my credit score. So I finally speak to Max again and explain with all going on with the virus and living a ways away, I wanted to know if there was a way to discuss terms with a lender prior to my driving to the Lake City location and so I would not waste my time or anyone else’s. I got a text saying to call because there was a lender that was willing to do a favor but time was of the essence; Max even repeated all my info to me. He said if anything, there would a little down and I would not even have to pay it until end of the month but the goal was no down and 90 days to 1st payment. So we hop on the ferry and arrive to the location to be greeted by a man who is eating and nonetheless talking to me and telling me where to park while food dropped out of his mouth. After finding out this was not Max, I thought it would be ok but I ended up with this guy for the most part, “Steve J”- I will just say I felt belittled and my 14 year old daughter later told me she thought he was rude and she was waiting for me to go off on him. He told me I l needed $2000 down and showed me a piece of paper that lists what kinds of car you can get and for what monthly payments. He then said if I got a co-signer for at least 6 months, it would be 0 down and no payments for 90 days. Gave me a piece of paper to fill out for my co-signer and left- for a long while. I had a friend who was willing to co-sign but the experience thus far was already unpleasant- from the moment Steve came out with food coming out of his mouth to being misled (which stupid me, I should have known). I will never go back to this place. Yuck