Pierre Money MartReviews of pierremoneymart.com

Money Mart provided a positive car buying experience. However after the sale Customer Service is none existent. Tried for 10 days to get documents submitted to GAP insurance for claim. Max in finance did not return phone calls or respond to e-mails and this was the weeks prior their closing for the virus response. In a position now to purchase replacement vehicle but definitely not purchasing from Bill Pierre Ford Money Mart

I recently bought a 2017 Nissan Altima from Mohammed. At first everything seemed great, but after being there a couple hours they realized they couldn’t get the rates I was hoping for. When I decided that I wanted to come back later when I have better credit and could get a better rate I was pressured into looking at vehicles at their other lots. I was driven around to the other lot which was now closed, by this time it had been almost 4 hours and was dark outside, I decided that I just wasn’t feeling it and was driven back to the first lot. When we got back, the salesperson talked with me in the parked car about how my payments would only be high for four months and then they would go down by almost half. I asked if I could have it in writing, but he talked his way around it and said I just have to refinance my auto loan when the see I can make payments. I should of done my research at that point but I was tired and wanted to go home and I did really like the car, so I caved in and said go ahead and do it. The next morning when I went to switch over my insurance I found out my insurance would go from 160 a month to 420 a month, which just isn’t doable with my income on top of the car payment. I asked if I could return the car but was told everything is final because I bought it on the last day of the month and now it was the first of the following month but they can offer me insurance for 210 a month. Again I should have done my research but come to find out it’s only good for 6 months and then I’m on my own again. I have also been researching refinancing a vehicle after four payments and it does not seem as easy as they made it out to be, also you will probably end up paying more and it’s bad for your credit. So a lot of what happened to me was due to just not having the knowledge and they took every advantage they could of that. Just make sure if you have any bad feelings about something don’t let them change what you feel because all they are looking for is a sale. Don’t make the same mistakes I did. Now I am stuck and yes I signed the paperwork, but they knew what they were doing the entire time.

The entire experience was a joke.. Salesman that was working with me just took off during the paperwork & someone else had to step in and take over. They didn’t even review the monthly payments or interest rates. I had to refinance on my own a month after I purchased the car. Saving myself over $250 a month!!! They had “Hurry the fu@k up” written on the white board in the room I was reviewing my paperwork in.. Super classy.. They also forgot to put my temperary plates on my window (I live an hour drive away). They never called when my actual plates came in, nor did they mail them out like I was told they would.. It was the worst experience I have ever had buying a car to be honest.