Pierceduniverse.comReviews of pierceduniverse.com

The team at Pierced Universe is very responsive and always thoughtful in their replies and connected support. Their products are well made and customer service top notch. Without hesitation, make an order today!

I’ve made several purchases and I am quite pleased with the level of service for an online vendor. My second purchase had a defective item and I emailed customer service. Within a day they responded and had a replacement item on the way. The quality of the items are great. I ordered 14k gold and titanium jewelry and have had no issue.

Great customer service. Respond quickly to e-mails.

The items I received are gorgeous and I love them but one tiny prong on a belly button top jewel has a tiny (can't even see with the naked eye) defect that was catching on my clothes. I reached out to them to let them know and the very next day I was sent an email and tracking number with a replacement on the way! They made the issue super easy to resolve!!

What a relief to find solution to jewelry allergy. It's an expensive allergy to have if you can only wear highest probe gold without your ears swelling and turning red. Titanium earrings SOLVED it. I love the style, love the service and saving tons of money in the process.

Super responsive customer service team. Quickly worked to ship out a replacement nose ring after my mail carrier lost my package.

I got my septum done at the beginning of the year. It healed and I was ready to replace it. Though I wasn’t sure what size to get I placed an order still. When they came they were way to small so I asked to return, they don’t due to sanitary reasons which make sense. However they did say they would give me 40% off for my next order which I think is amazing. They didn’t have to do that but they did and I was able to order the right size.

I've always like their titanium earrings, but this time one pair broken after only wearing them 4 days...I was upset at first but then customer service quickly responded and offered to send me a replacement pair. That was impressive!