Pie InsuranceReviews of pieinsurance.com

This insurance company is a fraud. I don’t know how they still have a license. They took my deposit and didn’t issue a policy for 3 months. Required another deposit to issue a policy after my agent finally reached someone in underwriting. Took another 3 months to process the refund. Then 3 months later submitted wrong information to the state and increased my experience Mod by 100%. Till now no response from them, customer service is clueless contracted service center in India. They cannot transfer you to a supervisor because there’s probably no one to answer any questions. Avoid this fraud at all costs or pay dearly for it.

This company is horrible avoid at all costs. They deducted thousands of dollars from my account due to am error. It has been over a year and I still do not have a check. You cannot contact anyone in the company. They have third-party representatives and they can only contact them internally. They have no power to get anything done or escalate or talk to a supervisor. AVIOD AT ALL COST!!!

This company is awful. I cancelled my policy a month ago and they are still charging me. It is impossible to speak to anyone and get any answers. This company was fine when I went to them 3 years ago . It is awful now and there is no way to speak to anyone. It is the worst experience ever NO NOT use them.

We had a workers comp policy through Pie Insurance that we cancelled effective 7/1/2026. Our payments for the policy were automatically charged to a credit card. For 2 months, they have been continuing to charge us. The only thing I get from customer service is that they are working on getting us a refund. That is one thing, but I can't understand why they will not shut off our automatic payments.

Horrible. Audits are never completed, overbilled and unauthorized charges to my credit card. Run don’t walk away from pie. Undeniably some of the worst service you could receive. Hated paying into workman’s comp as a business owner, hated pie insurance even more!

If I could give this 0 stars I would. This company is so crooked I don't understand how they are in business. I never had a single claim but they stole money from our bank accounts during an active workers compensation premium audit dispute. They claimed our payroll was twice as high as the numbers I sent and then stole our money. It has been 12 months and they have consistently made up new excuses and technicalities why they can't refund my $15,000 dollars that they illegally withdrew. You can't even talk to anyone with any decision making power when you call them. Zero support. Steals your money. Do yourself a favor and find a different insurerer.

Obtained workers comp for our small non-profit children's choir. They cancelled after two months claiming I misrepresented our business because every few years we go on tour. We use a licensed, bonded and insured travel company that specializes in music tours for choirs, bands & orchestras. We have travel insurance as well as the liability insurance. Our choristers are NOT employees. But they think our risk is too high. I've been in business since 1995 and have never made an insurance claim for anything for this non-profit. This is just insane.

Got them for workers' comp, however, the audit process is an absolute nightmare. They're not giving me any direction or helping me whatsoever. Now they're threatening me, saying if I don't get it done by July 30th, then I'm going to be non-compliant.