Pie InsuranceReviews of pieinsurance.com

She was professional and quick

Ariel was extremely helpful. This was my first Pie renewal and she was able to help answer all of my questions on this. A++ agency support!

I cancelled PIE about a year ago because of poor service, refusal to pay claims, etc. I year later I got a bill for another $17,500 as the result of an audit a year before. They never showed me the results of the audit and never provided any explanation or forewarning, they just charged my credit card.I believe it was punishment for me cancelling their policy. Do not deal with these guys.

I cancel my insurance with Pie Insurance because... the bad service and I mean a really bad service. No customer service at all, they never answer the phone calls, the only contact with them is by email they will get back to you in 4-6 day. If are not near to a office please do not make any business with them. Basically I was on time with my payments. Since March 2023 they are request the same information from my company and I keep sending them, at leaset 6 times,I am back and forward with different people since March, they just sending a bill for $1729 Oct, on February I received a$3409 charge and today a $596. I don't know how a small company with 2 employees with all the payments on time can be charged with a huge changes. No hagan negocio con esta compañía, nunca van a contestar sus preguntas simplemente no contestam el telefono, no importa cuantos mensajes dejes el unico contacto es por correo electrónico y se toman días en contestar. solo les haran cobros exorbitantes sin razón alguna estoy hablando de que en menos de 2 meses me cobran $1729 en enero $3,409 y 2 semanas después $596 es de locura. E tratado de hablar con alguien para que responda mis preguntas, sin éxito no quiero imaginar para si tuviera una emergencia con algún empleado seria fatal. No los recomiendo, mi peor pesadilla.

Jazz was very professional and kind to me. She understood my situation and helped to calm my nerves during our phone conversation. She was also able to confirm that the underwriting dept. had all the information needed to update my renewal.

My customer service agent, Auriel Cooper, was super helpful and friendly on the phone with me. Great customer service!

Auriel Cooper was very,very, patience help me walk thru download process for the download of the audit files

Auriel Cooper was very friendly and patience with me.