PicturesOnGold.comReviews of picturesongold.com

It was late Sunday night when I called, never expecting a human being to pick up the phone answer my questions and guide me as I place the order. Thank you for not putting in robots

Update 9/26/22 - I wanted to take this opportunity to correct my last review, at the time I had just received an incorrect order and it wasn't until I started to communicate with their customer service that I found how easy it was to communicate and resolve my disappointment with the order I received. Customer service made it easy to return my incorrect order postage paid in full by PicturesOnGold. They kept me informed every step of the way from when they received my return to when they shipped the corrected order. The whole return to receive process was quick, it took about 7 days total. I am now a very happy customer. I appreciate that they care enough to make things right. I do think they have a great selection of personalized products and I will use their service again. Previous review 9/1/22: I agree with the previous review saying their reviews on the site are fake. I had very bad service from them. Their jewelry is over priced and they claim you will get engraving for an extra $20 and they send your order without engraving many weeks later. Do not believe the claim to "Speedy Delivery" I ordered an photo locket bracelet and infant birthstone earrings. The earrings Have a very long post. I just cannot see them fitting an infant baby, but I am afraid to return for fear they will not return my money. The earrings also came in a generic jewelry box with no reference to them being 14kt gold. The jewelry box doesn't even say Pictures On Gold, it's just a blank box. I will never order from them and I advice you not to either if you are smart!

I just got my locket "Always in my heart" pendant and a chain. It came very fast and looks beautiful. Hope to not have any problems with it in the future. I will update my review if I do.

I have ordered three necklaces. With laser photos.Great service pictures came out unbelievable. PERFECT. Love this place!!! Delivery was prompt.

Just received my my girlfriend’s locket I’m giving her for Christmas with colored laser engraved photos & came out absolutely perfect! I am totally pumped to give it to her on Christmas morning. It also came with a cool display case thing which I've never seen before. Got delivered within days too!

I ordered a SPECIAL POLICE BADGE for my son’s graduation from the academy,,I was very nervous to order on line,, but I am BLOWN AWAY by it’s PERFECTION !! It is beyond my expectations,,I will forever be a customer!

I ordered myself a high school senior ring, I couldn’t afford one back in 1971, so after 50 years I finally got one. I’m very happy with what I got. They designed it with what I requested, I’m happy old lady in Texas!

I am surprised at the bad reviews. I have ordered many items from this company. They are exactly as stated in the pictures and descriptions. The customer service is the best I’ve encountered so far in any business. The gold is solid and beautiful as are the silver pieces. Give them a try you won’t be disappointed!